# Intel Network Drivers for Windows NT* 4.0

- Installing the Driver

- Updating the Driver

- Removing Adapters

- Troubleshooting

## Installing the Driver

Install drivers for Intel adapters using the Network Setup Utility.

| NOTE: Before installing drivers, make sure that you have installed service pack 5 or later. NOTE: When installing adapters on a Windows NT* system that does not have any other adapters installed, you must install Networking support. To successfully install Networking and the adapter drivers, you can either: Copy the required NT 4.0 Networking files to the hard drive and use the Product CD to install the adapter driver, or Use the NT 4.0 CD to install Networking and create setup disks to complete driver installation. To create setup disks, click Create Install Disk from the Autorun screen.

### Installation with the Network Setup Utility

1. Double-click the Network icon in the Control Panel. The Network Setup Wizard displays.

2. In the Network Adapter screen, click Select from list. The Select Network Adapter dialog displays.

3. Click Have Disk. The Insert Disk dialog box displays.

4. Enter the path to your Product CD or installer package and click OK.
   If you downloaded drivers from the support website, enter the path of the directory containing the drivers.

5. Follow the onscreen instructions to finish driver installation. When the adapter is added, it appears in the Network adapters list.

6. Click OK.

7. Click Close. When prompted, restart Windows NT.

| NOTE: You can now install the Intel® PROSet software to configure advanced settings and set up teams, VLANs, and other features. For NT 4.0, Intel PROSet is automatically installed with the Intel base driver.

### Installing Additional Adapters

You can install drivers for multiple adapters using the Network Setup Utility.

To install multiple adapter drivers, specify a driver for each adapter physically installed in the computer when completing the Network Wizard. Repeat the procedure above for each adapter.

### Advanced Settings for Windows

To view or change advanced settings for your driver/adapter, use Intel PROSet. Advanced settings vary by adapter, and are described in the Intel PROSet Help.

## Updating the Driver

You can update drivers using the Product CD, the Network Properties window, or over a network.

### Updating with the Product CD

You can update drivers using the autorun program on the Product CD.

1. Insert the Product CD in the CD-ROM drive. The CD autorun program starts.
   If you downloaded drivers from the support website, browse to the directory containing the downloaded files and extract the files. The autorun automatically starts.

2. Click Install Base Driver. A message asking you to continue with the update displays.

3. Click OK. When prompted, restart the computer.

### Update drivers in the Network Properties window

1. Double-click the Network icon in the Control Panel.

2. Click the Adapters tab.

3. Select the adapter from the adapter list and click Update.

4. Type the drive letter for the Product CD or specify the download directory and click OK.

If you are installing a driver in a computer with existing Intel adapters, be sure to update all the adapters and ports with the same new software. This procedure ensures that all adapters function correctly.

### Updating Drivers Over a Network

To install or update drivers from a remote computer:

1. Select a networked computer that has a CD-ROM drive.

2. Insert the Product CD in the CD-ROM drive. If the CD autorun screen displays, ignore it.

3. Specify the CD-ROM drive as a shared device. Refer to your OS documentation for the specific steps.

4. At a computer that requires updated drivers, select Start -> Run.

5. In the Run dialog, type:
   \\Computer\share\APPS\SETUP\SETUPBD\W98-WS32\SetupBD.exe <Enter>
   Where:
   computer is the name or IP address of the computer that has the Product CD loaded (see step 1).
   share is the name of the share you defined for the CD-ROM drive (see step 2).

6. When prompted, restart the computer.

## Removing Adapters

| NOTE: You must remove the adapter from any teams and uninstall (or disable) the Intel network drivers using the Network control panel before removing the adapter. If you remove the physical adapter prior to removing it from the Network control panel, the adapter is not removed and remains as a phantom adapter.

After ensuring the adapter is not part of a team, remove the adapter from the Network Control Panel:

1. From the Control Panel, double-click the Network icon.

2. Click the Adapters tab and highlight the adapter to remove.

3. Click Remove.

4. Click OK.

| NOTE: If you are removing the last adapter to use the Intel network driver, the installer program asks you if you want to remove Intel PROSet. Click Yes.

1. Shut-down the computer and unplug the power cable.

2. Disconnect the network cable from the adapter.

3. Open the case and remove the adapter.

4. Close the case.

5. Reattach the power cable, and power-up the computer.

## Troubleshooting

If Windows NT reports an error or you cannot connect to the network, try the suggestions here first. For further troubleshooting tips, click Troubleshooting in the Table of Contents.

- Make sure that you use the drivers for this adapter. Drivers are located on the Product CD and on support website.

- In your computer’s BIOS settings, make sure "Plug and Play OS?" is set to NO.

- Make sure the drivers are loaded and the protocols are bound. Check the Settings in the Control Panel’s Network/Bindings dialog box.

- Check the Windows NT Event Viewer for error messages.

- Test the adapter with the Intel PROSet configuration utility that was installed on your system when you installed the adapter. To start Intel PROSet, double-click the Intel PROSet icon in the Windows Control Panel. To run diagnostics, select the adapter and click the Diagnostics tab, then click Run Tests. For additional information, click Help in the Intel PROSet window.

`Last modified on 3/17/04 5:54p Revision 3`