  ͻ
                                                                        
                                                                        
       zero                       Portal       Customer                 
     defects      Middleware       Site        Oriented      Strawman   
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
      Change                     Mission                                
    Management     Synergy       Critical    Web-Centric   Thin Client  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                                                        
       RAD       Incentivize       FREE        Paradigm    Acquisition  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
     Forward                                                            
     Thinking       Visual     Opportunites   Situation       Issues    
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                    Total                       Total         Forms     
    Proactive      Cost of      Groupware      Quality        based     
                  Ownership                   Management                
                                                                        
  ͼ
  ͻ
                                                                        
                                                                        
                                                Portal                  
    Proactive     Middleware       RAD           Site      Web-Centric  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
       zero         Total                                               
     defects       Quality       Roll-ups      Synergy       Paradigm   
                  Management                                            
                                                                        
  ͹
                                                                        
                                                                        
                                                              Change    
      Issues      Groupware        FREE          Y2K        Management  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                Online Adverti                                          
       24x7          sing      Opportunites    Strawman     Situation   
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                  Total        Customer                 
      Agent      Thin Client     Cost of       Oriented    Acquisition  
                                Ownership                               
                                                                        
  ͼ
  ͻ
                                                                        
                                                                        
                                                 zero                   
    Situation      Paradigm    Opportunites    defects     Acquisition  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                 Mission                      Portal    
      Agent        ISO-9000      Critical     Groupware        Site     
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
     Forward                                                 Customer   
     Thinking       Issues         FREE        Synergy       Oriented   
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                                Change                  
     Strawman      Roll-ups        RAD        Management   Thin Client  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
      Total                                               Online Adverti
     Cost of     Incentivize       Y2K          Visual         sing     
    Ownership                                                           
                                                                        
  ͼ
  ͻ
                                                                        
                                                                        
                                                Portal                  
    Middleware   Acquisition   Opportunites      Site         Issues    
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
      Total                                                             
     Cost of     Incentivize     Paradigm     Proactive        24x7     
    Ownership                                                           
                                                                        
  ͹
                                                                        
                                                                        
                Online Adverti                                          
    Situation        sing          FREE        Roll-ups    Thin Client  
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
      Forms                      Customer      Mission                  
      based      Web-Centric     Oriented      Critical      Strawman   
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
     Forward                                                            
     Thinking        RAD         ISO-9000       Agent       Groupware   
                                                                        
                                                                        
  ͼ
  ͻ
                                                                        
                                                                        
  Online Adverti    Total                                               
       sing        Cost of       Strawman       Agent         Issues    
                  Ownership                                             
                                                                        
  ͹
                                                                        
                                                                        
      Change        Total                       Portal                  
    Management     Quality     Thin Client       Site          RAD      
                  Management                                            
                                                                        
  ͹
                                                                        
                                                                        
                                                              Forms     
       Y2K        Middleware       FREE      Incentivize      based     
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                 Forward                                
   Acquisition       24x7        Thinking       Visual      Groupware   
                                                                        
                                                                        
  ͹
                                                                        
                                                                        
                                 Customer                               
   Opportunites   Situation      Oriented     Proactive      Synergy    
                                                                        
                                                                        
  ͼ
