   DATE:  April 12, 1994
PRODUCT:  ScreenExtender for WordPerfect 5.1+ for DOS
SUBJECT:  ScreenExtender For WP 5.1+ Questions And Answers

Question:
Where can I find more information about ScreenExtender that ships
with 5.1+?

Answer:
Every person that installs ScreenExtender for 5.1+ has access to
a 70+ page technical manual.  The manual if found in the C:\SX
directory and the filename is SXMANUAL.  The manual goes into
great detail about the program, commands, memory optimization,
troubleshooting, and startup options.

Question:
When I installed ScreenExtender, I did not tell the program that
I was using FaceLift fonts.  I've since installed FaceLift.  
What procedure must I go through to get ScreenExtender to
identify FaceLift?

Answer:
Run ScreenExtender's installation again and answer Yes to the
question "Are You Using Any Font Packages?" or edit the
appropriate batch file and add the font startup (i.e., FLWP to
the second line).

Question:
Can I install ScreenExtender on a network?  What networks does it
support?  How is it installed?

Answer:
As long as workstations have graphics cards, they can run
ScreenExtender by accessing the appropriate batch files for the
type of graphics card they are using.  The network administrator
will need to install ScreenExtender for each type of display used
at the various workstations so the appropriate batch files will
be available.

Question:
Must I have a graphics card to use ScreenExtender?  What graphics
cards does it support?

Answer:
Yes.  It supports Hercules, CGA, EGA, VGA, SVGA (800x600), Gas
Plasma, and AT&T (640x400).  ScreenExtender does not support SVGA
(1024x768) display because of memory and size.

Question:
Will I be able to see network messages in graphics mode?

Answer:
No, just like View Document in WP 5.1, you will not see any
network messages until you switch to text mode.  You can swap to
text mode by pressing Alt+S or Alt+M and selecting Standard 80x25
when you get the network alarm to see the message.

Question:
What are the different ways of switching to text mode?

Answer:
You can press Alt+S or press Alt+M and select the Standard 80x25
or exit WordPerfect and come back in without the batch file.

Question:
What happens to ScreenExtender when I shell out to DOS?

Answer:
Technically, nothing should happen.  You should return to
WordPerfect and ScreenExtender without a change.  On some older
COMPAQ machines, there was a problem with ScreenExtender being
disabled when going into View Document or shelling out to DOS. 
To correct this problem, edit the appropriate batch file and add
a /CPQ startup option to the end of the first line.

Question:
What are the functions of the hotkeys of ScreenExtender?  Will
they replace existing macros Alt+X, Alt+S, and Alt+M?

Answer:
Alt+X is an extra key that will toggle between two different
display modes.  Alt+S is a toggle that sets the screen back to
text/graphics mode.  Alt+M activates the main menu for
ScreenExtender.  These hotkeys are reserved by ScreenExtender
before entering WordPerfect and will disable any macros using
these same keys.  ScreenExtender does not, however, disable
keyboard macros in SETUP.  You can select different hotkeys for
ScreenExtender by pressing Alt+M and selecting Keys.  You can
assign Alt keys A-Z or Ctrl keys A-G or M-V.

Question:
Why can't we use Ctrl H-L or X-Z for hotkeys?

Answer:
WordPerfect has definitions for these keys built into the program
so ScreenExtender won't use them.  This will also cut down on
technical support calls.  For example, if we could set Ctrl+X as
a ScreenExtender hotkey, whenever the user would hit the right
arrow key, it would also activate the hotkey.

Question:
How much memory will ScreenExtender take?  Can any of it be
loaded high?

Answer:
50K of conventional memory, 20K of that will automatically load
high if you are using a memory manager.  You can load all of
ScreenExtender high by using a load high command.  See Appendix A
in the SXMANUAL for more information.

Question:
Will ScreenExtender work on an 8088 machine?  286 machine?

Answer:
Yes, if you have enough conventional memory.  You may need to use
a /FBUFFER = SWITCH.  See Appendix A in the SXMANUAL for more
information.

Question:
What should I have selected as the text driver within
WordPerfect?

Answer:
Any text driver will work, but if you have an extended text
driver selected in WP before entering ScreenExtender, the text
mode may be reset back to 80x25 when exiting ScreenExtender.  It
is best to have the text driver Auto-Selected.

Question:
Will ScreenExtender work with WordPerfect language modules?

Answer:
ScreenExtender will work with language modules that read
character set 1 or 4.

Question:
Will ScreenExtender work while running Windows?  Are there any
changes that need to be made to the .PIF file?

Answer:
You will need to change the default .PIF file that ships with WP
5.1+ and change the required memory from 384K to at least 450K.

Question:
What files are used and what files are affected during the
installation when selecting different types of graphic cards?

Answer:
Different batch files are created in the WP51+ program directory
(i.e., VWP5.BAT for VGA display, SWP5.BAT for Super VGA display,
PWP5.BAT for Gas Plasma, CWP5.BAT for CGA, EWP5.BAT for EGA, and
HWP5.BAT for Hercules).

Question:
Will WordPerfect menus also read the column and row settings that
are set in ScreenExtender?

Answer:
Yes.  Both text and menus will read ScreenExtender settings.

Question:
Is it faster to work in text mode rather than the graphics mode
of  ScreenExtender?

Answer:
Both modes run very fast.  The speed is affected by the amount of
memory that is available.

Question:
I have a ten-page document on the screen and the cursor is on
page one.  I then go to View Document and page down to page five. 
When I return to the document screen, my cursor is still on page
one.  Why?

Answer:
The program is working as designed.

Question:
Will ScreenExtender display any graphics on the screen?

Answer:
No, it will display the graphic just as it would in text mode.

Question:
Since my screen is in a graphics mode with ScreenExtender
activated can I use the GRAB feature on the normal document
screen?

Answer:
Yes.  Make sure GRAB is loaded before coming into WordPerfect
with the appropriate ScreenExtender batch file.

Question:
Can the ScreenExtender SE that ships with WP 5.1+ be used with
other applications?

Answer:
No.  The ScreenExtender that ships is specifically designed to
work with WP 5.1+ only.   ScreenExtender is planning an April 94
release of  ScreenExtender 3.0 that will work with WordPerfect
5.0/5.1/5.1+/6.0.  That way, if a user is using WP 5.1+ and WP
6.0, the user would need to load ScreenExtender only once.  The
user should contact Stairway to place an order.  Look in the WP
5.1+ Upgrade Guide for information.

Question:
Do the font packages need to be loaded before ScreenExtender is
installed?

Answer:
In the installation of ScreenExtender, it asks you if you are
using other font packages that use a batch file to start
WordPerfect.  All the installation is doing is modifying the
batch file that ScreenExtender will use to start WordPerfect.  If
you immediately install the font packages after installing
ScreenExtender, then there should be no problem.  If you decide
not to load the font package you can either modify the
ScreenExtender batch file or go through the installation of
ScreenExtender again to reset it.

Question:
When you change colors in ScreenExtender, does it change it for
text mode too?

Answer:
No.  When you change to text mode, WordPerfect looks at your
settings in SETUP.  However, when you try to access Colors from
Setup when ScreenExtender is loaded, it will tell you to make the
color selection changes in ScreenExtender.  Another option is to
exit out of ScreenExtender and enter WordPerfect without the
batch file, change the colors, exit out of WordPerfect, and start
ScreenExtender with the batch file.

Question:
Why can't we change colors for the text mode with ScreenExtender
running?

Answer:
Any text type of operations while ScreenExtender is running can
cause display problems.  ScreenExtender takes control of the
colors once it is loaded.

Question:
How do I change the colors for graphics mode in ScreenExtender?

Answer:
Access the main menu by pressing Alt+M.  Select the option for
Colors.  The default set of colors is called System. 
ScreenExtender provides you with 16 different predefined color
sets.  They are named as follows:  System, Blue Sea, Civil War,
16 Grays, PaperWht, Stairway, Winter, and ColSet 8-16.  You can
also create your own color sets to use by renaming one of the
predefined sets and altering the colors.   ScreenExtender also
provides you with a palette to select different color values of
red, green and blue.

Question:
Where are customized color sets stored?  In which file are other
settings stored?

Answer:
They are stored in the ?SXWP.CFG file in the C:\SX directory. 
This is similar to the WP .SET file.

Question:
Can the cursor be changed with ScreenExtender?  What happens with
CURSOR.COM settings?

Answer:
You can change the cursor in the main menu (Alt+M) by selecting
CURSOR.  The style of cursor can be set to line or block.  The
blinking speed can be set from 1-Slow up to 9-Fast.  When you
load the batch file, the CURSOR.COM settings will be ignored.

Question:
I've changed all the settings in ScreenExtender and would like to
set them back to the default.  Is there a way to do this?

Answer:
In most of the ScreenExtender menus, there is an option called
LOAD.  This will set all menu screens back to ScreenExtender's
default settings.

Question:
What different display fonts are available in ScreenExtender, and
how can I access them?

Answer:
Press Alt+M and select Fonts.  ScreenExtender will automatically
bring you to the screen setting that is currently selected.  By
pressing the +/- keys you can access either Gothic 1/2, Roman 1/2
or SanS 1/2.  If you want to see how these fonts will display,
select Preview and then use the +/- keys to select the fonts. 
Remember that these are display fonts only and will not print.

Question:
What is the difference between Exit, Save, and Escape?

Answer:
Exit - If nothing has been changed in the menus, then pressing
Exit will immediately take you to the document screen.  If
something was changed in any of the submenus, it will prompt you
to save the changes and then exit back to the document screen. 
If you change the screen size and then choose Exit, it will not
prompt you to save the screen settings but it will change the
screen for this session of WordPerfect only.

Save - By selecting Save, it will always prompt you to save the
settings from all menus and the cursor will remain within the
menu without exiting back to the document screen.  By saving, you
are changing the defaults for when you access ScreenExtender the
next time.

Escape - Esc will allow you to leave the current screen.  It does
not cancel any of the changes you have made.  The changes you
make will stay active for this session of WordPerfect by
selecting escape to exit the menus.

Question:
What is the difference between Cancel and Load?

Answer:
Cancel - Cancels all changes made to any menus since the last
save.

Load - Sets all settings back to the system defaults except the
column and row settings.

Question:
Is there a way to cancel the settings or load the default
settings for one menu rather than all menus?

Answer:
No.

Question:
What are some reasons for getting a "File Not Found -- ALT+M.WPM"
error?

Answer:
Possible reasons include the following:
1.   Using an older version of WP 5.1 instead of using WP 5.1+. 
     ScreenExtender that ships with WP 5.1+ can only be used with
     those release dates.
2.   Having a different keyboard selected.  Temporarily deselect
     the keyboard by pressing Ctrl+6 or select the original
     keyboard.  If you need to have a keyboard selected, change
     the hotkeys for ScreenExtender from the main menu (Alt+M).
3.   Coming into WordPerfect 5.1+ without the ScreenExtender
     batch file.  Without the batch file, the hotkeys are not
     accessible.
4.   If user is coming into WordPerfect through a menu or shell
     program, make sure the command line to start WordPerfect
     includes the appropriate ScreenExtender batch file.

Question:
What does the batch file actually load?

Answer:
It loads ScreenExtender for WP 5.1+, next if any font packages
were designated, it loads them and then loads WP 5.1+.

Question:
Is there a way for my desired screen size to automatically be
brought up with the batch file?

Answer:
Yes.  Access the main menu (Alt+M) and select Startup.  You can
use the +/- keys to select which screen size to be active when
coming into WordPerfect.

Question:
What does the Standard 80x25 in the main menu do for me?

Answer:
It is a way of setting the screen back to WordPerfect's 80x25
text mode.

Question:
What does select screen size for extra key in the Keys submenu
mean?

Answer:
Alt+X allows you to switch between two different screen displays. 
For example, if you normally want to see 80x25 on the screen but
occasionally want to see more text, you can set the extra key to
128x60 and hotkey between the two displays.

Question:
Can you use startup options (e.g., VWP5/NC/NK) with the batch
files?

Answer:
Yes, you can use startup options with the batch files.  You can
also edit the batch file and place the option in the appropriate
place (i.e., C:\WP51\WP /NC/NK  %1, %2, %3...).

Question:
What are the keystroke equivalents for the submenus of
ScreenExtender?

Answer:
Exit - E or F7
Load - L or F9
Save - S or F10
Cancel - N
Startup - T
Cursor - R
Keys - K
Font - F
Color - C for color monitors
Color - H for monochrome monitors

Question:
When I enter into WordPerfect using the ScreenExtender batch
file, it creates a file called WP{WP}BK.SX$.  Why?

Answer:
The .SX$ file allows ScreenExtender to automatically restore the
.SET file if the power goes out while you are using an extended
screen size.  If someone has deactivated this option by using a
/N$ option, and power goes out while using ScreenExtender, the
.SET file can become corrupted causing strange colors to appear
on the screen.  It is recommended that we allow ScreenExtender to
create a backup of the .SET file.