










                                  What Mailing List?



                     Mailing List Management & Printing Software
                                 for MS-DOS computers





                            Shareware Edition User's Guide








                               Written by Angel Babudro
                                     P.O. Box 132
                                   Paonia, CO 81428








                       NOTE: The file WML.TXT is ASCII TEXT for
                      fixed-pitch printing, whereas WML.WP is a
                        WordPerfect 5.1 document, suitable for
                          loading into a word processor for
                            proportional-spaced printing.










                            Programme & Documentation are
                       (c) Copyright 1990-1995 by Angel Babudro
                                 All rights reserved















                                  What Mailing List?
                                  __________________



                                       CONTENTS



          I.    DISCLAIMER OF WARRANTY  . . . . . . . . . . . . . . . .   1

          II.   COPYRIGHT . . . . . . . . . . . . . . . . . . . . . . .   1

          III.  LICENSE . . . . . . . . . . . . . . . . . . . . . . . .   1

          IV.   TECHNICAL SUPPORT (HOW TO REACH ME) . . . . . . . . . .   2
                Support & Updates from Bulletin Boards  . . . . . . . .   3

          V.    ORDERING METHODS AND REGISTRATION FEES  . . . . . . . .   4
                A. Benefits of Registration . . . . . . . . . . . . . .   4
                B. How To Order . . . . . . . . . . . . . . . . . . . .   5
                C. Pricing  . . . . . . . . . . . . . . . . . . . . . .   6
                INVOICE & REGISTRATION  . . . . . . . . . . . . . . . .   8

          VI.   ACKNOWLEDGEMENTS  . . . . . . . . . . . . . . . . . . .   9

          VII.  WHAT DOES THIS SOFTWARE DO? . . . . . . . . . . . . . .   9

          VIII. HOW TO READ THIS MANUAL . . . . . . . . . . . . . . .    10

          IX.   SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . .    10
                A. Practical File Size Limitations  . . . . . . . . .    11
                B. Printers . . . . . . . . . . . . . . . . . . . . .    12
                C. Networks . . . . . . . . . . . . . . . . . . . . .    12
                D. Using With MS Windows  . . . . . . . . . . . . . .    12
                E. Using With 4DOS  . . . . . . . . . . . . . . . . .    13

          X.    USING What Mailing List? FOR THE FIRST TIME . . . . .    13
                A. Quick Start  . . . . . . . . . . . . . . . . . . .    13
                B. Quick Exit . . . . . . . . . . . . . . . . . . . .    14
                C. Updating To a Newer Release  . . . . . . . . . . .    14
                D. Choosing a Directory for WML . . . . . . . . . . .    15
                E. Using an LCD or Monochrome Screen with a Colour
                   Card . . . . . . . . . . . . . . . . . . . . . . .    16
                F. Specifying a Data Drive and/or Directory . . . . .    16
                G. Using the Menus  . . . . . . . . . . . . . . . . .    16
                H. Status Line  . . . . . . . . . . . . . . . . . . .    17

          XI.   MANAGING & PRINTING YOUR FILES  . . . . . . . . . . .    17
                A. Creating a New File  . . . . . . . . . . . . . . .    18
                B. Opening an Existing File . . . . . . . . . . . . .    18
                C. Saving/Closing a File  . . . . . . . . . . . . . .    19
                D. Deleting a File  . . . . . . . . . . . . . . . . .    19

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                                  What Mailing List?
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                E. Changing a File's Name & Description . . . . . . .    19
                F. Transferring Files . . . . . . . . . . . . . . . .    20
                G. Making Back-up Copies of Your Files  . . . . . . .    20
                H. Restoring Files from a Back-up Copy  . . . . . . .    21
                I. Formatting Floppy Disks  . . . . . . . . . . . . .    22
                J. Fixing Damaged Index Files (Re-Indexing) . . . . .    22
                K. Removing Records Which Are Marked for Deletion
                   (Packing)  . . . . . . . . . . . . . . . . . . . .    22
                L. Importing Data from Other Software . . . . . . . .    22
                   1.  Importing ASCII files (23)
                       _____________________
                   2.  Importing WML files (24)
                       ___________________
                   3.  Importing DBF (dBase) files (25)
                       ___________________________
                   4.  Importing Dr. Data Label files (26)
                       ______________________________
                   5.  Importing WordPerfect files (26)
                       ___________________________
                   6.  Grouping imported entries (27)
                       _________________________
                M. Exporting Data to Other Applications . . . . . . .    28
                   1.  ASCII, comma-delimited (29)
                       ______________________
                   2.  ASCII, fixed field length (29)
                       _________________________
                   3.  Ventura Publisher (29)
                       _________________
                   4.  WordPerfect Merge (30)
                       _________________
                   5.  Microsoft Word Merge (30)
                       ____________________
                N. Querying & Selecting Entries to Print  . . . . . .    30
                   1.  Selecting entries to be printed (30)
                       _______________________________
                   2.  Acting upon selected entries (31)
                       ____________________________
                   3.  Query examples (32)
                       ______________
                O. Printing . . . . . . . . . . . . . . . . . . . . .    32
                   1.  11-digit Zip Codes (33)
                       __________________
                   2.  Other U.S. Postal Service considerations (34)
                       ________________________________________
                   3.  Group List (34)
                       __________
                   4.  Envelopes (34)
                       _________
                   5.  Labels (36)
                       ______
                   6.  Phone Book (37)
                       __________
                   7.  Zip/Postal Code Distribution List (37)
                       _________________________________

          XII.  DATA ENTRY  . . . . . . . . . . . . . . . . . . . . .    37
                A. Names  . . . . . . . . . . . . . . . . . . . . . .    38
                   1.  Special keys and key combinations (38)
                       _________________________________
                   2.  Function keys (F-keys) (38)
                       ______________________
                   3.  Alt key combinations (39)
                       ____________________
                   4.  Using filters (39)
                       _____________
                   5.  Getting help (F1/Help) (40)
                       ______________________
                   6.  Locating an entry (F2/Find) (40)
                       ___________________________
                   7.  Grouping entries together (F3/Group) (41)
                       ____________________________________
                   8.  Adding new records (41)
                       __________________
                   9.  Changing existing records (42)
                       _________________________
                   10. Using the Delete/Omit/Bad Address/Select flags
                       ______________________________________________
                       (42)
                   11. Using Smart Zip (43)
                       _______________

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                                  What Mailing List?
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                   12. Macros & Key Words (43)
                       __________________
                B. Groups . . . . . . . . . . . . . . . . . . . . . .    44
                   1.  What are groups? (44)
                       ________________
                   2.  Defining or changing groups (45)
                       ___________________________
                C. Abbreviations (Macros) . . . . . . . . . . . . . .    46

          XIII. INDICES & FILTERS: CONTROLLING THE SORTING SEQUENCE
                AND VIEWING OF ENTRIES  . . . . . . . . . . . . . . .    46
                A. Changing the Index . . . . . . . . . . . . . . . .    47
                B. Filters  . . . . . . . . . . . . . . . . . . . . .    47
                   1.  Setting a filter (47)
                       ________________
                   2.  Clearing a filter (48)
                       _________________

          XIV.  PREFERENCES . . . . . . . . . . . . . . . . . . . . .    48
                A. Setting Your Return Addresses  . . . . . . . . . .    48
                B. Setting Envelope Size  . . . . . . . . . . . . . .    48
                C. Selecting Continuous Label Types (for impact/dot
                   matrix
                   printers)  . . . . . . . . . . . . . . . . . . . .    49
                D. Other Settings . . . . . . . . . . . . . . . . . .    49
                   1.  Mailing to various countries (Country setting)
                       ______________________________________________
                       (49)
                   2.  Directory display format (50)
                       ________________________
                   3.  Alert tone (50)
                       __________
                   4.  Automatic 11-digit zip (50)
                       ______________________
                   5.  Incomplete addresses (51)
                       ____________________
                   6.  Import duplicate rule (51)
                       _____________________
                   7.  Import technique (52)
                       ________________
                   8.  Capitalize city field (53)
                       _____________________
                   9.  Adhere to USPS guidelines (53)
                       _________________________
                   10. Default 3rd phone description (53)
                       _____________________________
                E. Defining Printers  . . . . . . . . . . . . . . . .    54
                   1.  PCL (laser & deskjet) printer soft fonts (54)
                       ________________________________________
                   2.  Scalable fonts (54)
                       ______________
                   3.  Post Office considerations (55)
                       __________________________
                F. Duplicate Checking . . . . . . . . . . . . . . . .    55

          XV.   HELP  . . . . . . . . . . . . . . . . . . . . . . . .    56

          XVI.  PROBLEMS AND ERROR MESSAGES . . . . . . . . . . . . .    57

          XVII. FILES WHICH MAKE UP THE PACKAGE . . . . . . . . . . .    59







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          I.    DISCLAIMER OF WARRANTY

                WML IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES OR
          CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
          THOSE CONCERNING MERCHANTABILITY AND FITNESS FOR A PARTICULAR
          PURPOSE.  NEITHER ANGEL BABUDRO NOR ANYONE ELSE WHO HAS BEEN
          INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS
          SOFTWARE SHALL BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR
          INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
          THIS SOFTWARE EVEN IF ANGEL BABUDRO HAS BEEN ADVISED OF THE
          POSSIBILITY OF SUCH DAMAGES OR CLAIMS.  IN NO EVENT SHALL THE
          AUTHOR'S LIABILITY FOR ANY DAMAGES EVER EXCEED THE PRICE PAID FOR
          THE LICENSE TO USE WML, REGARDLESS OF THE FORM OF CLAIM.  THE
          PERSON USING WML BEARS ALL RISK AS TO THE QUALITY AND PERFORMANCE
          OF THE SOFTWARE.
                Some States do not allow the exclusion of the limit of
          liability for consequential or incidental damages, so the above
          limitation may not apply to you.
                This agreement shall be governed by the State of Colorado
          and shall inure to the benefit of Angel Babudro and any
          successors, administrators, heirs and assigns.  Any action or
          proceeding brought by either party against the other arising out
          of or related to this agreement shall be brought only in a State
          or Federal Court of competent jurisdiction located in Delta
          County, Colorado.  The parties hereby consent to in personam
          jurisdiction of said courts.


          II.   COPYRIGHT

                WML is copyright (c) 1990-1995 by Angel Babudro, all rights
          reserved.  You may only use and/or distribute WML only under the
          License terms below.


          III.  LICENSE

                The following terms and conditions apply to the use and/or
          distribution of What Mailing List?:
                          __________________

                1. WML is being distributed as Shareware; it is not free. 
          You are granted a limited license to use WML for an evaluation
          period of up to 60 days, to determine if it suits your needs. 
          Any other use of WML or use past this period requires
          registration.

                2. You may keep as many backup copies of WML as you wish. 
          The Registered Edition is limited to simultaneous use on the

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                                  What Mailing List?
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          number of computers indicated by the Use License.  The
          Unregistered Edition may be used on any number of computers for
          the purpose of evaluation as specified in paragraph (1).

                3. All files originally distributed as part of the package
          (including this notice) must be included without modification. 
          The complete list of files can be found in the PACKING.LST file
          which is part of this package.  The Registered Edition CONFIG.WDT
          files and files ending in SFP or SFL are NOT to be distributed.

                4. Individual users may freely copy this disk and share it
          with friends, family, and acquaintances.  Non-profit groups
          (including user groups and BBSs) may distribute copies of this
          disk.  A fee of no more than $5 may be charged to cover disk
          copying costs.  If the files on this disk have dates more than a
          year old please contact the author for a free update to the
          current version.

                5. Disk distributors and dealers must have written
          permission before selling copies of this software.  When you
          contact me you will receive a free copy of the latest version and
          you will be placed on my mailing list to receive updates as they
          are released.  Disk distributors may charge no more than $10 per
          disk for copies of this software.  If, as a distributor, you
          supply copies to other resellers, the end price to the user may
          not exceed $10.

                6. You must obtain written permission prior to distribution
          as part of any "bundled" packages (e.g., CD-ROM, placing on new
          computer systems, etc.).  Such permission is often granted; the
          author is a nice guy - please write to him with your ideas.

                7. If the software is packaged for retail sale the
          packaging must explain that the software is Shareware, that the
          purchaser is receiving a trial version, and that use beyond the
          trial period requires registration with the author.

                8. You must immediately stop selling/distributing copies of
          this software upon notice from the author.


          IV.   TECHNICAL SUPPORT (HOW TO REACH ME)

                If you have questions or need help, just send a note to me
          through the mail or a BBS listed below.  Registered users, those
          intending to register within 30 days, vendors, and BBS sysops may
          contact me via telephone as well.  Sysops and shareware vendors
          please see VENDOR.DOC for concise distribution information.

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                Mail        Angel Babudro, "Organic Computer Wizardry",
                            Box 132, Paonia, CO 81428 USA
                Phone       (303) 527-6756 Tue-Fri 10am-6pm Mountain Time

                I hope to be moving to a house of my own sometime in 1995
          at which time my phone number will change and may often be no-one
          at the number above.  So if you can't raise me on the phone
          please write to me - my mailing address will remain the same - or
          contact me via Expanding Horizons or The Researcher's BBS
          (below).  (Registered users will receive a notice in the mail
          when I move.)

                I am normally available by phone during the hours stated
          above.  If you get the answering machine please leave a message. 
          Unregistered users must call back later - I am happy to answer
          your questions but I cannot afford to pay for a return call.

                Support & Updates from Bulletin Boards

                My software packages are "free" downloads on the BBSs
          listed below - you need not subscribe to the BBS in order to
          download my shareware (although other files or functions may
          require subscription).  You may send questions or comments to me
          on The Researcher's BBS and Expanding Horizons - address your
          comments to "Angelo Babudro" (I use "Angelo" to avoid gender
          confusion, and I'm used to both names anyway).  Scan for the file
          name WML*.* to locate the latest version.

          West Coast   Researcher's BBS (CA)        USR Dual (805) 949-8151
                         You must fill out this BBS' registration
                       information the first time you log-on before gaining
                       access to my conference.
                       * Enter "J;136" to join the OrganicSftwr conference
                       * Enter "F" to list files
                       * Enter "E" to post messages for me.  Messages can
                         be sent to this board at FidoNet address
                         1:102/1310.

                       Expanding Horizons (CO)    14.4k V.32 (303) 241-2847
                         This is my local BBS so it is the one I most often
                       update and check for messages.  Log on with the name
                       "OC WIZ" and the password "WHAT" to bypass the
                       registration process so you can begin downloading
                       right away.  If you log on using your own name you
                       will have to register before you can leave me a
                       message or download any files.
                       * Enter "J;3" to join the Organic Soft conference
                       * Enter "F" to view the list of available files

                                         -3-














                                  What Mailing List?
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                       * Enter "E Angelo Babudro" to enter messages for me

          Midwest      Rusty 'n Edie's (OH)     USR HST 16.8 (216) 726-1804
                                       USR V.Everything 28.8 (216) 726-3628
                                                  Hayes 28.8 (216) 726-3619
                                    ZyXel 19.2k v.32/v.32bis (216) 726-3620
                                           2400/v.32/v.32bis (216) 726-2620
                                         CompuCom SpeedModem (216) 726-3584

          East Coast   Excalibur (Central NY)       USR Dual (315) 736-3792
                         You can FREQ (File REQuest) my software from this
                       board via RBBS Net address A:954/401, FidoNet
                       address 1:26501, or I.C. Net address 91:315/101.

                       WhiTech BBS (NC) ZyXEL 14.4 V32b/V42b (910) 944-1165
                       File Request (FREQ) via FidoNet at 1:3636/2.

                       Software Creations (MA)  2400bps MNP5 (508) 365-2359
                                     USR Dual Standard 14.4k (508) 368-7036
                                      USR HST/Dual Std 16.8k (508) 365-2032
                                      USR Dual Std v.32Terbo (508) 368-6604
                       This BBS offers over 120 phone lines and tons of
                       Shareware.  They call it "Home of the Authors." 
                       It's also home of Night Owl CD-ROM.


          V.       ORDERING METHODS AND REGISTRATION FEES

                   Years of effort have gone into this software in the
          hopes that many people will be willing to pay for a small part of
          the development.  Kindly remember that if you use this software
          past the 60-day trial period you are honour-bound to pay the
          registration fee.  Besides, there are several benefits to
          registration!

                A. Benefits of Registration

                The Shareware (unregistered) version of WML is fully
          functional so that you may try all of its features and know
          exactly for what you are paying.  Past the 60-day evaluation
          period WML will display reminders to register your copy or
          discontinue use of the software, but it will always continue to
          be fully functional.

                When you register you have the following benefits:




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                                  What Mailing List?
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                -  You get the latest version direct from the author with
                   automated installation, free PCL soft fonts, and bonus
                   Shareware and Freeware.
                -  You get thorough manual, including an introductory
                   course in using computers with sections on hardware,
                   software, and DOS, in addition to WML.
                -  Unlimited telephone support - my business hours are
                   Tuesday through Friday, 10am to 6pm Mountain Time.
                -  Updates are free - get them from a local BBS or
                   Shareware vendor.  As new features are added, WML's
                   price is sometimes adjusted to reflect the dramatic
                   increase in its value to users.  By registering now, you
                   pay the current (low) price and are entitled to the
                   higher-priced features developed in the future.  Updates
                   through the mail are available for just $4.
                -  You can subscribe to receive updates & upgrades as soon
                   as they are released so you will always have the latest
                   features and enhancements.
                -  The Shareware License display and Unregistered Edition
                   delay go away.
                -  It rewards the author for thousands of hours of software
                   development from which you are deriving benefit.  It's
                   the right thing to do and will surely come back to you
                   in blessings & good karma.

                B. How To Order

                Send cash, check, or money order in U.S. funds; Canadian
          cheques or foreign cash are also acceptable.  No Purchase Orders
          please; instead use the invoice (below) and, since you are and
          have been using the Unregistered Edition, consider it the case
          that you are paying for delivered merchandise.

                If you prefer to use a credit card, you can order WML from
          Public (software) Library with your MC, Visa, AmEx, or Discover
          card by calling 800-242-4PsL (from overseas: 713-524-6394) or by
          FAX to 713-524-6398 or by CompuServe to 71355,470.  THESE NUMBERS
          ARE FOR ORDERING ONLY.  I CANNOT be reached at those numbers.  To
          contact me for information about dealer pricing, volume
          discounts, site licensing, the status of shipment of the product,
          the latest version number, or for technical information, call
          303-527-6756 or write me at PO Box 132, Paonia, CO USA 81428. 
          With Shareware you try the software before buying it; therefore,
          product returns are not allowed.

                When ordering from PsL ask for product #10800.



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                                  What Mailing List?
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                C. Pricing

          Commercial Use License with Disk, US Zip Codes Data Base, Manual,
                and Computer Course -- $49.  This gives you a license to use
                one copy of WML along with the latest Registered Edition on
                disk (with automated installation), a data base of over
                70,000 US Zip Codes (so WML will know virtually all cities
                and states in the USA), the latest version of this
                documentation on disk, PCL soft fonts, notification of
                major updates, and a 3-ring-bound manual printed on either
                tree-free or recycled paper.  The manual contains an
                introductory course in computers plus a complete guide to
                using WML.  The course covers computer components
                (hardware), DOS & software basics, etc.  This course is for
                the newcomer and covers all the topics necessary to
                understand and maintain your computer.

          Wholesale & OEM -- If you want to bundle WML with your own
                special product or service (such as a special mailing list)
                and resell it, please write to me with your idea.

          Site License -- If your firm has multiple computers on which WML
                will be installed you may opt to purchase a Use License
                (above) plus a site license.  With a site license you are
                provided with a disk for each computer but just one printed
                manual which may be photo-copied (although additional
                copies may be purchased).  Use the Help/Site License option
                on the WML menu to print a Site License form.

          Free Updates -- When you register I will send you a "key" which
                will work with future releases.  You can download updates
                from a bulletin board or otherwise obtain an update and it
                will recognize your registration "key".1

          Updates Though the Mail -- An update disk with the latest versions
                of all my shareware costs $4 plus shipping.  Updates are
                released every 1-8 weeks.





                              
          ____________________

               1  Be sure to delete  CONFIG.WDT from copies  you share with
          BBSs and  others.  Not only  does it contain all  the settings on
          your system and  certain pieces  of your data,  it also  contains
          your registration key and your name.

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                                  What Mailing List?
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          Update Subscription -- You can subscribe to receive updates
                automatically through the mail.  In return you agree to
                send $4 plus shipping within 30 days.  There is no time
                commitment; either party may cancel at any time with
                written notice.

                Prices & specifications are subject to change without
          notice.  Vendors & sysops please see VENDOR.DOC & SYSOP.DOC.









































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                                  What Mailing List?
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                                INVOICE & REGISTRATION
                     Credit card orders see "How To Order" above

          REMIT TO:                       FROM:

            Angel Babudro                   Name___________________________
            "Organic Computer Wizardry"
            PO Box 132                      Company________________________
            Paonia, CO  81428
            USA                             Address________________________

                                            _______________________________

                                            Phone__________________________



          Use License      Disk, manual, & computer course    ($49) _______

          Shipping &       Continental U.S.A. - add $3
           Handling        Canada, AK, HI, VI, PR - add $5
                           Outside U.S.A. & Canada - add $9         _______

                                                  *** T O T A L = $________


          Update        Do you want to receive updates in the      YES [__]
          Subscription  mail every 2 to 4 months?  Updates are
                        $4 plus shipping; you'll have 30 days       NO [__]
                        to pay or return the disk to cancel.


          Disk size            [__] 3"                [__] 5"
          Drive density        [__] Low (DD) required  [__] High (HD) ok
          FDFORMAT/FDREAD      [__] FDFORMAT extended densities okay

          Printer make(s) & model(s)______________________________________
          Which version are you using now? (see Help/About screen)________
          I got my copy from _____________________________________________
          I saw a review in_______________________________________________

          Upon receipt of this paid invoice the latest Registered Edition
          disk and any options ordered above will be sent.  Mail with your
          cash, cheque, money order in U.S. funds; Canadians may send Cdn$. 
          Put comments on back.  Allow 1-4 weeks for the latest version to
          land on your doorstep.  Thank you for registering!



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          VI.   ACKNOWLEDGEMENTS

                I would like to thank the Bulletin Board sysops who have
          provided so much helpful feedback, especially Skip Taylor of The
          Researcher's BBS (CA), Mike Halley of the Vietnam Vets BBS (IN),
          and Tom McElvy of Pleasure Communications (VA).  I am also
          grateful for all of the WML users who have also provided a wealth
          of helpful comments.

                Any trademarks I happen to mention here are property of
          their respective owners.


          VII.  WHAT DOES THIS SOFTWARE DO?

                What Mailing List? provides a simple and flexible way to
                __________________
          easily manage and print mailing lists.  WML has the tools to
          track relatively small amounts of information - hundreds or a few
          thousand names - although there is no limit to the number of
          files2 and a theoretical limit of 5.5 million entries per file. 
          You'll need a faster computer and a new hard disk before any of
          that becomes a problem.

                WML is perfect for those times when you want a good-looking
          envelope or label, or maybe a hundred, but not fifty thousand. 
          Software that is made to handle huge lists tends to be horribly
          complicated to use.  WML is different.

                I use WML regularly as I develop it: when I need an
          envelope I print it on my laser, and when I need a few labels I
          switch to the dot matrix printer.  It's very fast and easy for
          me, and I hope you find WML just as easy and fast to use.

                Learning WML can probably be done as you are using it, with
          little or no help from this manual.  Keep an eye on the bottom of
          the screen since that is where I list special function keys.  If
          you use a mouse, these commands can be accessed with the mouse as
          well.



                              
          ____________________

               2  WML can handle  up to 250  files per directory.   You can
          have  any number  of  files,  though,  by  using  more  than  one
          directory.  You may supply the name of a directory when you start
          WML -  for  example, WML  D:\WML\DATA  will use  the  D:\WML\DATA
          directory for creating and opening files.

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          VIII. HOW TO READ THIS MANUAL

                This shareware manual is intended for people with some
          knowledge of computers, DOS, and data bases.  A detailed manual
          containing an introductory computer course and coverage of more
          advanced topics is provided with the Registered Edition.

                Check the System Requirements section (below) before you
                          ___________________
          begin.  Next, read the Using What Mailing List? for the First
                                 ______________________________________
          Time section.  If you are an advanced user this is probably all
          ____
          you will need to read before using WML, however you probably want
          to review the Preferences screens to be sure WML will behave as
          you wish.

                The rest of the manual is a reference guide, each menu item
          of WML being described separately.  Once you have WML "up and
          running" use this guide to refer to specific things you want more
          information about.  For example, if you want to understand how
          Groups are used, look up "Groups" in the Table of Contents or
          Index.


          IX.   SYSTEM REQUIREMENTS

                The bare minimum you will need is:
                1.  Any IBM-PC-compatible with a 720k floppy or better
                2.  At least 400k of free RAM (use CHKDSK or MEM)
                3.  One of the operating systems listed below

                I recommend you have:
                1.  An 80286 or faster computer
                2.  A hard disk with at least one megabyte of free space
                    and an access time below 30ms
                3.  512k or more available expanded or extended memory
                4.  A hard disk cache

                WML has been tested and found to work properly with the
          following Disk Operating Systems (DOS) and command interpreters:
                * PC-DOS 3.33 and 6.1
                * MS-DOS 5.0, 6.2, and 6.22
                              
          ____________________

               3  PC-DOS or MS-DOS version  3.1 or later  should work fine.
          Except for file locking, previous versions should also work fine.
          However, WML has only been tested with the versions listed above,
          so I cannot  guarantee the performance  with other DOSs.   If you
          are using  an older  DOS, I  recommend  upgrading to  one of  the
          versions listed above.

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                * 4DOS 4.0 & 5.0
                * DR-DOS 6 and Novell DOS 7
                * OS/2 2.1

                You will need 500-950k of disk space for the programme
          files, depending on which optional files you decide to keep on
          your disk, plus space for the files you will create.  You may
          keep the data files and programme files in different directories
          or on different disks, so floppy disk use is possible (although
          it will be very slow compared to a hard disk).

                WML will detect whether you have a monochrome or colour
          card installed, but it cannot detect what type of monitor you
          have.  If you have a monochrome (black & white) monitor with a
          CGA, EGA, or VGA controller (this includes laptop & notebook
          computers) the screen may be difficult to read.  If so, try
          starting with the "/Monochrome" switch like so: "WML /M".

                A.  Practical File Size Limitations

                Although WML has a theoretical limit of 5.5 million names
                                   ___________
          per mailing list file, you would need a super-computer or a lot
          of time to manage it.  The number of names you can manage within
          a single disk file depends on the speed of your computer.  Here
          are my ideas of what you can reasonably expect from different
          computer systems:

                Computer Type                     Practical File Size Limit
                _____________                     _________________________

                PC/XT (4.77MHz)                        300 entries per file
                286/12                               1,000 entries per file
                386dx/20                             1,700 entries per file
                386dx/40                             2,500 entries per file
                486dx/33                             3,000 entries per file
                586 (Pentium)/66                     5,000 entries per file

                If you are a patient person, you may feel comfortable with
          going well over these guidelines, and vice versa for impatient
          people.  I'm also taking into account that people running a 486
          expect faster response than people using XTs; I think that WML
          would locate a name in a 3,000-entry file on a 486dx/33 faster
          than it would in a 25-entry file on a PC/XT - an 8088 is slow
          compared to a 486 no matter what it's doing.

                You can store millions of entries by creating hundreds of
          files.  However, certain features such as duplicate checking will
          only work within a single file.  You can consolidate or separate


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                                  What Mailing List?
                                  __________________



          files at any time, so you can enter your data now and experiment
          with different ways of organizing it as you please.

                B.  Printers

                WML supports two types of printers concurrently -- a laser
          printer and a dot matrix printer on LPT1, LPT2, or LPT3.  The
          laser printer must be a PCL 1-5 printer (compatible with H-P
          LaserJet I, II, or III).  WML has been tested on Panasonic 4450
          (H-P LaserJet I-compatible) and H-P LaserJet III & IV laser
          printers.  I'm sure there are some lasers which could be better
          supported, so let me know if you own one of them.  PCL 5 laser
          owners will be happy to know that they can use the scalable
          fonts.

                If your printer is not on the list check in your printer's
          manual for its compatibility.  Most dot matrix printers are
          compatible with Epson or IBM, so try these if you can't find a
          proper match.  If you have trouble, send me a note with your
          printer model & the problem.

                C.  Networks

                With version 2.1 I have placed file "locks" to allow WML to
          be used on networks which use the DOS SHARE utility.  LANtastic
          uses SHARE as do the majority of networks.  OS/2 does not use
          SHARE but has a method which is similar and works with WML.

                Network users:  Please share your experiences with me.  One
          WML user has a Novell 3.11 network and had problems only when
          using a station running MS-DOS 6.22 and DoubleSpace (this problem
          has since been resolved).  If you tell me about any problems you
          have I will work with you to correct them.

                I have designed WML to allow one station to open a
          particular mailing list (.WML) file.  The configuration,
          abbreviation, group, and zip codes files may be shared by more
          than one station unless they are being updated (in which case you
          will see a message in a window and you may try the operation
          again, after the other user has completed her/his update).

                D.  Using With MS Windows

                WML can be run as a DOS application under Windows 3.1
          although it is not a Windows application (in other words, it runs
          the same in DOS or Windows and you cannot use any of Windows'
          features with WML, such as the clip-board).  If you don't use
          Windows or use it only occasionally (as I do), then use WML from

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                                  What Mailing List?
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          DOS since it will work better without Windows' quirks & overhead. 
          If you normally have Windows loaded, however, then go ahead and
          set up an icon for WML.  To do this, highlight or create a group,
          then use File/New to create a program item and define it as
          C:\WML\WML.EXE (or whatever directory you are using) and set the
          data directory to C:\WML or some other, as you desire.

                You may also use Windows' File Manager's "Associate"
          feature to connect ".WML" files with the WML programme.  If you
          do this you can double-click on a WML data file from the File
          Manager and Windows will automatically launch WML using that data
          file.

                E.  Using With 4DOS

                WML has been tested with 4DOS versions 4.0 and 5.0.  WML
          uses the standard 4DOS "DESCRIPT.ION" file to store, update, and
          access long file descriptions.  If you use 4DOS, when you issue
          the DIR command from DOS you will see the file descriptions that
          you entered for your WML files.  Likewise, if you use the 4DOS
          DESCRIBE command to change the description of a WML file, the new
          description will be used by WML.


          X.    USING What Mailing List? FOR THE FIRST TIME

                A.  Quick Start

                If you received WML on disk you will have already used the
          INSTALL programme to install it on your hard disk or high-
          capacity floppy.  Likewise, if you received WML from a BBS you
          have already expanded the archive in which WML came.  So you
          should already have done these steps:

                1. Created a directory for WML (or specified one in the
                   INSTALL programme), such as C:\WML.  I strongly
                   recommend that you place WML (and all software) in its
                   own directory rather than mixing packages in the same
                   directory.
                2. If you got WML from a BBS you should have changed to
                   that directory (e.g., CD \WML) and then expanded the
                   archive, placing all the files in that directory.

                Once WML is installed on your hard disk here are the steps
          needed to begin using it right away:

                1. Type "WML" at the DOS prompt.
                2. Press "P" to open the Preferences menu.

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                                  What Mailing List?
                                  __________________



                3. Go down the list and fill in each preference window as
                   necessary.  You can operate WML without setting any
                   preferences, however, WML may not operate in a way which
                   best suits you.  For example, if you work in a quiet
                   office and don't want error tones you can turn them off
                   on the Preferences/Other screen.
                4. Use File/New to create a file.  All mailing list entries
                   must be placed within a file, so you must open or create
                   a file before entering data.

                NOTE   WML may be started from any disk or directory.  The
                       configuration, group, abbreviation, and zip code
                       files will be accessed from whatever directory
                       contains WML.EXE (e.g., C:\WML).  The mailing list
                       files will be created and opened in the current
                       directory.  So if you go to floppy drive A: and then
                       start WML, mailing list files will be opened and/or
                       created on drive A:

                Before you can start entering addresses you will need to
          create at least one mailing list file.  Do this by selecting the
          "New" option under "File" (described below).  Before you can
          print anything you will have to set your Preferences, at the very
          least defining your printer(s).

                Before you print anything on a laser printer you may want
          to try a test (especially with laser labels which are expensive). 
          The first time you print laser labels I suggest you print them on
          a sheet of paper then hold the paper and the labels together up
          to a light source to see if everything lines up properly.  You
          can adjust the top and left margins as necessary.  Any changes
          you make will be saved for the future.

                B. Quick Exit

                WML has a Quick Exit feature, so you can leave the
          programme quickly if need be.  Just press the F10 key from any
          screen.

                C. Updating To a Newer Release

                If you download WML from a bulletin board (BBS) or get a
          copy from a friend or shareware vendor, just replace the old
          files with the new ones.  As you extract an archive you will be
          prompted for each file to be over-written; using DOS COPY the
          files may be replaced without prompting.  The new version will
          recognize your registration "key" in your CONFIG.WDT file (which
          is not distributed with the Unregistered Edition).  If you can't

                                         -14-














                                  What Mailing List?
                                  __________________



          find WML on a bulletin board in your area, ask a sysop about
          FREQing it from the BBS networks listed in the "Technical Support
          (How To Reach Me)" section or send for a floppy disk update (see
          "Updates" section above).

                D. Choosing a Directory for WML

                It is a good idea to install WML in its own directory under
          the root.  Giving each software package its own directory keeps
          things organized and can improve file access speed.  Besides
          this, the root directory is typically limited to 128 files,
          whereas a subdirectory can contain any number of files.  You
          might use "C:\WML" (or any valid drive letter), or maybe put all
          of your business programmes under an "\APPS" directory and thus
          use "\APPS\WML".

                You may organize things further by placing your data files
          and programme files in separate directories, however, this is
          only helpful if you will be keeping files for different people or
          have a large number of files which are difficult to view in a
          single list.  You may also want to keep your data files in a
          different directory if you commonly import & export data.  For
          example, you might keep your WML files with some dBase files to
          and from which you swap information.

                Let's say you put WML.EXE and all of its files in a
          directory C:\WML.  To start WML from the DOS prompt just go your
          data directory (for example, "CD \LISTS\BUSINESS") then type
          "C:\WML\WML" and press ENTER.  If you want to keep your data
          files in the same directory as the programme, that makes it even
          simpler:  Just go to that directory (e.g., "CD \WML") then type
          "WML" -- you don't need to type the path name because you are in
          the proper directory already.

                Highlight "Preferences" and press <Enter> (or press the
          letter "P", or point & click with your mouse) -- you will see a
          list of choices.  Select each item by pressing the highlighted
          letter or by highlighting it using the arrow keys and pressing
          <Enter>.

                After you are done setting your preferences, press ESC to
          close the Preferences menu then press "F" for the File menu.  If
          no files are on disk, the only option available will be "New" and
          "Exit".  Press "N" and type a name for your mailing list file. 
          In a couple of seconds the list will be created and you'll be
          ready to go.  That's all there is to it!



                                         -15-














                                  What Mailing List?
                                  __________________



                E. Using an LCD or Monochrome Screen with a Colour Card

                If you have a monochrome (Black & White) monitor connected
          to a colour adapter card or a lap-top or notebook computer with
          an LCD screen, you will see shades of grey instead of colours. 
          This may not be very readable.  You can force WML to run in
          monochrome mode by using the "/M" switch like so:

                WML /M

                You may want to put the "/M" in WML.BAT using a text
          editor.

                F. Specifying a Data Drive and/or Directory

                Normally, WML will use the default disk drive and directory
          for data files.  However, you may specify a disk drive,
          directory, and/or file name on the command line when you start
          WML.  The syntax is:

                WML [d:[\pathname\[filename]]]

                Examples:

                   WML B: starts WML and uses drive B: for data files.

                   WML C:\DATA\ starts WML and uses C:\DATA\ for data
                files.

                   WML C:\DATA starts WML; if the file C:\DATA.WML exists
                it will be opened for use, otherwise the directory C:\DATA\
                will be used for data files.

                   WML C:\DATA\MYFILE.WML starts WML using the data
                directory C:\DATA\ and opens the file MYFILE.WML.

                G. Using the Menus

                WML uses CUA-style pull-down menus, which is the standard
          used by QuickBASIC, Macintosh, and Windows.  Basically, there is
          a horizontal menu of choices -- File, Data Entry, etc.  Under
          each of the horizontal choices is a menu of functions pertaining
          to that item -- it is a two-dimensional menu, in other words. 
          The last item of the left-most menu is always Exit, to end the
          programme or the sub-menu you are on.

                There are two ways to select an item from the main menu:


                                         -16-














                                  What Mailing List?
                                  __________________



                1. Press the letter which is highlighted in the option's
                   name
                2. Use the Up/Down/Right/Left arrows to highlight the
                   option you want then press <Enter> (a.k.a. RETURN or
                   CR).

                Certain pop-up menus do not have a highlighted letter
          associated with each option.  On these menus you must use the
          arrow keys to highlight your choice then press <Enter>.

                If you want to cancel an operation you selected, just press
          the Esc ("Escape") key.

                H. Status Line

                At the top of your screen is WML's title followed by the
          WML file you have open (if any).  At the bottom of the screen is
          a bar which looks like this:

                Total|Selected|Bad/Omit|Pack|Index|01-01-1980

                From left to right the items are:
                1.  Total records in the open file
                2.  Total records selected for printing
                3.  Total records bad or excluded from mailings
                4.  The word |Pack| if there are entries which are marked
                    for deletion
                5.  Selected indexing method (name, company, address, or
                    zip).
                6.  To-day's date (so far as the computer knows).  If you
                    have a filter chosen, this will be replaced with
                    "Filter" followed by a word indicating the single
                    filter in use or the first letter of each of multiple
                    filters in use.  If the filter message is bright the
                    selection is  unchanged, otherwise changes have
                    occurred.  For example, suppose you have set the filter
                    to "Selected" then cleared the selection status of a
                    record.  The filter message would change to dim since
                    the filter is no longer accurate.


          XI.   MANAGING & PRINTING YOUR FILES

                The "File" menu contains options to use and manage your
          files and to print entries from these files.  Here is a summary
          of the choices under the File menu:
                  New - Create a new mailing list file
                  Open - Open an existing mailing list file

                                         -17-














                                  What Mailing List?
                                  __________________



                  Close - Close the open file
                  Delete - Erase a file from the disk
                  Change - Rename a file and/or change its description
                  Back-up - Make a back-up copy of data files
                  Restore - Restore data files from a back-up copy
                  Format Floppies - Format floppy disks (for back-up use)
                  Re-Index - Re-build the index files for the open mailing
                    list file.  This is normally handled automatically, but
                    there may be times when WML cannot detect an error and
                    you must perform this function yourself.
                  Pack - Remove entries which are flagged to be deleted
                  Import - Bring data into the open file from another file
                    format
                  Export - Send data to a different file format
                  Print/Select/Query - Menu of ways to print your list,
                    choose which entries are to be printed or otherwise
                    operated upon, and search the file
                  Exit - End WML and return to DOS

                Many of these options cannot be used at certain times.  For
          example, if you have an empty mailing list file the Print option
          is useless so WML won't let you use it.  Valid options have a
          bright white letter; non-valid ones are gray with no highlighted
          letter.

                A.  Creating a New File

                What Mailing List? can list up to 350 files in a single
                __________________
          directory.  If you need more than this number simply organize
          your files into more than one directory.  When you choose the
          File/New option you will be asked to enter a name and description
          for the new file; the description is optional and can be changed
          as desired.  The name will be checked for proper DOS syntax and
          you will be warned if the file name you entered already exists. 
          If everything is okay your new file will be created and opened
          for use.

                B.  Opening an Existing File

                Just like using a filing cabinet, you have to open a file
          before you can see what's in it.  File/Open let's you open a file
          which has been previously created.

                After you select this option you will be presented with a
          list of the WML files in the current directory.  Use the up and
          down arrow keys to highlight the file you wish to use, then press
          <Enter>.


                                         -18-














                                  What Mailing List?
                                  __________________



                Note that entries will be displayed and printed in the
          order indicated on the bottom status line.  To change the
          indexing sequence use the Index menu.

                C.  Saving/Closing a File

                WML saves your information every time you change something. 
          If you enter information and press the Esc key or click on a
          "Cancel" button with your mouse a message will warn you about
          losing any changes you have made.  The only danger comes with a
          power outage or anything else that causes WML to end improperly
          (such as pressing the reset button or Ctrl-Alt-Del).  However,
          even in this case the only thing you would lose are any changes
          to the entry displayed on the screen.  Just the same, it's safest
          to use File/Close when you will be away from your computer for a
          while.  That way if anything happens while you are away your
          information is saved.

                There are two functions which cannot be performed on an
          open file:  Delete and Change.  If you want to erase the open
          file from the disk or change its description you must close it
          first.

                D.  Deleting a File

                The File/Delete function gives you a convenient way to
          remove files from your disk.  When you select this option you
          will get the same file list you see with the "Open" option.4 
          Highlight a file and press <Enter>, and the computer will read
          the name back to you (to be sure you picked the right one) and
          ask for permission to continue.  If you press <Enter> (or click
          on "Ok") then the file will be erased from the disk (along with
          it's indices).

                E.  Changing a File's Name & Description

                The File/Change option let's you enter a new DOS file name
          and/or a new description for any unopened mailing list file. 
          Once you choose this option you will see the file list.  Choose a
          file and the file name window will pop open.  Change anything you
          like and select "Ok" to save it.



                              
          ____________________

               4    The list will not contain the name of the open file (if
                    any), only the files which are "put away."

                                         -19-














                                  What Mailing List?
                                  __________________



                F.  Transferring Files

                To move a particular file between computers (say, a lap-top
          and desk-top) you will need to copy more than just the data file
          for proper operation.  A complete set of data consists of:

                1. The data file (ending in WML)
                2. The index files (ending in IX*)
                3. The group definitions (files matching GROUPS.*)

                You can re-create the index files if you do not copy them,
          but it is usually faster to copy them.  If the GROUPS files are
          missing you will not be able to select records by group nor will
          you be able to change or view the group settings.

                The easiest way to be sure you have it all is to copy all
          of your data files using the Back-up option under the File menu. 
          Alternately, you can use the DOS copy command to copy the files
          outlined above.

                To demonstrate, let's say you have several mailing list
          files and you only want to put one of them on a 3.5" floppy to
          use on your lap-top.  Let's call the list MYLIST and assume that
          your 3.5" disk drive is B:

                1. Go to your WML directory (e.g., CD \WML)
                2. COPY MYLIST.* B: to copy the data & index files
                3. COPY GROUPS.* B: to copy the group definitions

                G.  Making Back-up Copies of Your Files

                Your computer is a machine and one day it will probably
          break down.  File/Back-up protects your information by making a
          copy of it on another disk.

                You must have a formatted disk ready.  You can use the same
          back-up disk over and over again (the new copy will over-write
          the old one), but it is a good idea to alternate at least three
          back-up copies just in case there is a problem (such as a power
          outage) while you are creating a back-up; in this case if the
          computer crashed and the back-up was incomplete you would still
          have two other back-up copies on which to rely.  When the work
          you've done since your last back-up would be heart-breaking to
          lose, it's time to make another back-up.

                Using compression software packs more information in less
          space (so you can use fewer floppy disks) but requires more


                                         -20-














                                  What Mailing List?
                                  __________________



          memory (RAM).  The compression software WML is programmed to use
          and their memory requirements are as follows:

                ARJ 2.41 needs at least 300k free
                LHARC 2.13 needs at least 189k free
                PKZip 2.04g needs at least 157k free

                After you select File/Back-up a summary window pops open
          and a menu of methods will be presented, starting with "DOS Copy"
          and including each compression technique which is found on your
          computer (using your DOS PATH setting) and for which you have
          enough free memory.  Once you choose a method you are asked to
          enter the back-up destination (which is typically a floppy disk
          drive, such as A:, but you may decide to back-up to another hard
          disk, a network drive, etc.).  All WML data files will then be
          backed-up to the destination disk and directory using the method
          shown in the window.

                H.  Restoring Files from a Back-up Copy

                If you ever need to recover data files from a floppy disk
          you made using the File/Back-up command (above), just place the
          floppy disk in its drive and select File/Restore.  The first
          thing you will be asked is to specify the disk drive from which
          to restore files.  Once you highlight a drive and press ENTER the
          list of files on that disk will be shown - individual data files
          as well as any compressed archives.  Highlight each file you wish
          to restore and press the SpaceBar key; you will see an arrow
          appear next to each file as it is selected.  If you change your
          mind, just press the SpaceBar again and the arrow will go away,
          indicating that the file will not be restored.  Alternately, you
          may use the mouse and click the left button instead of using the
          arrow keys and SpaceBar.

                Once you have selected all the files you wish to restore
          press the ENTER key or click on the "Ok" button with a mouse. 
          Each file will be copied into the current data directory.5  Any
          compressed archives being restored will automatically be
          expanded.


                              
          ____________________

               5  The directory from which WML is started is considered the
          data  directory -  it is where  the data  files are  stored.  For
          example, if you are in the C:\WML\DATA directory and you  run WML
          from  there, then files will  be created in,  backed-up from, and
          restored to this directory.

                                         -21-














                                  What Mailing List?
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                I.  Formatting Floppy Disks

                This option is for those times when you have decided to
          make a back-up copy of your data but don't have a formatted disk
          handy or want to re-format a disk to check for any bad spots. 
          File/Format Floppies lets you format a floppy disk to your
          computer's standard density without exiting WML.  By "standard
          density" I mean that if you have a high density drive you can
          only format high density disks (in other words, WML doesn't pass
          any parameters to DOS FORMAT).  There is an exception to this:

                If you have What Floppy Format? (WFF.EXE) available
                            ___________________
          somewhere in your DOS search path, WML will automatically access
          it for formatting floppy disks so you can format any kind of disk
          using FDFORMAT.  (You will receive a complimentary copy of the
          latest version of WFF with your WML registration.  FDFORMAT is a
          Freeware product by another author and can be found on my support
          BBSs.)

                J.  Fixing Damaged Index Files (Re-Indexing)

                Sometimes a data base's index files can be damaged.  This
          can typically happen with a power outage, resetting the computer
          (pressing Ctrl-Alt-Del or the Reset button) while running WML,
          etc.  Most often WML will detect a problem with the index files
          and correct it automatically, but there may be times when it
          cannot detect a problem.  If it ever seems like entries are
          missing from your files or the record counts are off, use the
          File/Re-Index option to re-build the indices and count the
          Selected, Bad, Omit, and Deleted entries for the open mailing
          list file.

                K.  Removing Records Which Are Marked for Deletion
                    (Packing)

                File/Pack is used to remove deleted records from the
          mailing list data base which is currently in use.  Entries which
          are marked for deletion remain in a mailing list file the file is
          Packed.  This can be handy if you accidentally mark a record for
          deletion because you can "un-mark" it; or you could use this
          feature to mark all the records you want to delete then review
          the records on the screen before actually packing the file.

                L.  Importing Data from Other Software

                File/Import allows you to read data from other files to
          become a part of the mailing list file you are using (the Open


                                         -22-














                                  What Mailing List?
                                  __________________



          file, shown at the top of the screen).  Once you select import,
          you will be shown a menu of file types, including:

                - ASCII file
                - What Mailing List? 2.x file
                - DBF file
                - WordPerfect file

                There are two items on the Preferences/Other screen which
          affect the way files are imported:  Import Duplicate Rule and
          Import Technique.  The former setting determines how duplicate
          entries will be handled, the latter determines how WML will
          handle missing data in the name and company name fields.  Refer
          to the Preferences section for more details about these two
          items.

                While importing WML checks for a valid zip/postal codes. 
          If an entry contains a potentially bad code the entry is flagged
          as "Selected to print" so that you may easily review these
          entries after importing is completed.

                Highlight the type of file you would like to import and
          press <Enter>.  Descriptions of each file type follow.

                    1. Importing ASCII files
                       _____________________

                    An ASCII file must have commas delimiting each field
                and one record per line (i.e., CR/LF or ASCII 13 10
                terminates a record).  WML automatically detects NAD and
                WML ASCII files and you can define the layout for any ASCII
                file.

                    Once you have specified the ASCII file to import, WML
                will show you two windows: 1) on the right, a window with
                the names of each WML field, and 2) on the left, a window
                showing the input file's fields which are assigned to the
                highlighted WML field (initially "None").

                    Use the arrow keys to highlight a WML field then press
                the F3 key.  A window showing the data from the first
                record of the file will open, with each field on a separate
                line.  Just highlight the field which belongs to the WML
                field and press the <SpaceBar> - an arrow will appear
                indicating that the field is chosen.  You may continue to
                choose as many fields as you like; fields will be added
                together with a space in-between.  Of course, the input
                data may be truncated (cut) if a WML field is shorter than
                the data coming in.

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                                  What Mailing List?
                                  __________________



                    Once you have defined just how WML is to import the
                ASCII file you may wish to save the set-up in case you ever
                want to import this type of file again.  Just press the F7
                key and enter a name for the definition.  If you press F9
                without pressing F7 first, WML will ask if you want to save
                the definition.

                    After you have saved definitions you can restore them
                from disk using the F5 key.  When you press F5 WML will ask
                for a directory name (unless you have a reason to do
                otherwise, just press <Enter> to use WML's home directory). 
                After you press <Enter> or click on "Ok" you will see a
                list of available definition files (if any).  Highlight the
                one you want and press <Enter>.

                    To view the definition of each WML field just press the
                up and down arrow keys and watch the contents of the window
                on the left - it will change to reflect the definition of
                each field.

                    To clear the definition for a field press F3 to bring
                up the list of input fields (you will see arrows
                highlighting the chosen fields) and press the <Esc> key. 
                Alternately you may highlight each input field and press
                the <SpaceBar> to toggle the arrow on & off.

                    To begin importing, press the F9 key.

                    2. Importing WML files
                       ___________________

                    This option is handy for consolidating several files
                into one.  Just select File/Import/WML and you will see the
                file list box.  Choose a file, then choose whether to
                import all of the records or just those which are selected
                for printing, and away it goes.  As usual, you will see a
                progress graph and the record number count on the bottom
                status line will be updated.

                    This is a handy way to separate a group of entries
                which have grown too large.  For example, let's say you had
                a list of clients grouped by occupation and one occupation
                became so large that you wanted to put them in a separate
                file.  You could select all of the records with that
                particular group for printing.  Then, create a new file and
                import the selected records.  Back in your old file you can
                delete all of the selected records.  Now you have a new
                file with just the records you want in it.


                                         -24-














                                  What Mailing List?
                                  __________________



                    3. Importing DBF (dBase) files
                       ___________________________

                    WML's DBF import can handle any file made by dBase III,
                FoxBase, dB XL, dB Fast, QuickSilver, Clipper, or any other
                dBase clone.  Many information organizers (including other
                mailing list managers) use the DBF file format.  Chances
                are, if the file ends in DBF you can import it into WML.

                    When you select this option from the menus you will be
                asked to enter a file specification and "*.DBF" will be the
                default answer.  Type the name of the DBF file you want to
                import or use the DOS wildcards to scan a file list.  For
                example, you might type "C:\DBASE\*.DBF" to see a list of
                files in that directory or you might type the whole file
                name something like, "C:\DBASE\MYFILE.DBF".

                    Once the DBF file is established you will see two
                windows with field names.  On the right are the WML field
                names.  On the left are some or all of the DBF field names
                for the file to be imported.

                    Once you have specified the DBF file to import, WML
                will show you two windows: 1) on the right, a window with
                the names of each WML field, and 2) on the left, a window
                showing the input file's fields which are assigned to the
                highlighted WML field (initially "None").

                    Use the arrow keys to highlight a WML field then press
                the F3 key.  A window showing the list of input fields will
                open.  Just highlight the input field which belongs to the
                WML field and press the <SpaceBar> - an arrow will appear
                indicating that the input field is chosen.  You may
                continue to choose as many fields as you like - they will
                be added together with a space in-between.  Of course, the
                input data may be truncated (cut) if a WML field is shorter
                than the data coming in.

                    Once you have defined just how WML should import the
                DBF file you may wish to save the set-up in case you ever
                want to import a file with the same field names again. 
                Just press the F7 key and enter a name for the definition. 
                Unless you have reason to do otherwise, there is no need to
                enter a drive or path name.  If you press F9 without
                pressing F7 first, WML will ask if you want to save the
                definition.

                    After you have saved definitions you can restore them
                from disk using the F5 key.  When you press F5 WML will ask

                                         -25-














                                  What Mailing List?
                                  __________________



                for a directory name (unless you have a reason to do
                otherwise, just press ENTER to use WML's home directory). 
                After you press ENTER or click on "Ok" you will see a list
                of available definition files (if any).  Highlight the one
                you want and press ENTER.

                    To view the definition of each WML field just press the
                up and down arrow keys and watch the contents of the window
                on the left - it will change to reflect the definition of
                each field.

                    To clear the definition for a field press F3 to bring
                up the list of input fields (you will see arrows
                highlighting the chosen fields) and press the <Esc> key. 
                Alternately you may highlight each input field and press
                the <SpaceBar> to toggle the arrow on & off.

                    To begin importing press the F9 key.

                    4. Importing Dr. Data Label files
                       ______________________________

                    If you have been using the mailing list package, Dr.
                Data Label, you can easily import your mailing lists into
                WML.  DDLabel, as well as many other mailing list packages,
                uses a dBase-compatible file structure.  To import these
                files just select the dBase DBF file import option and
                enter the path to your DDLabel files (e.g.,
                C:\DDLABEL\*.DBF, or you may enter the entire file name
                such as C:\DDLABEL\MYFILE.DBF).

                    Once you have entered the file name correctly and you
                see the import definition screen, just press the F5 (Load)
                key.  WML will ask you for the name of your import
                definition; enter the name DDLABEL.  That's all there is to
                it.  Just press the F9 key to begin importing.

                    For a more detailed description of the options on the
                dBase/DBF import screen refer to the preceding section,
                "Importing dBase/DBF Files."

                    5. Importing WordPerfect files
                       ___________________________

                    You can import WordPerfect mail merge files into WML
                using this function.  Once you have specified the file to
                import, WML will show you two windows: 1) on the right, a
                window with the names of each WML field, and 2) on the
                left, a window showing the input file's fields which are
                assigned to the highlighted WML field (initially "None").

                                         -26-














                                  What Mailing List?
                                  __________________



                    Use the arrow keys to highlight a WML field then press
                the F3 key.  A window will open showing the data from the
                first record of the file with each field on a separate
                line.  If you are importing a WordPerfect 5.1 file which
                contains field names, then these names will appear in the
                window.  Highlight a field which you want placed in the WML
                field and press the <SpaceBar> - an arrow will appear
                indicating that the field is chosen.  You may continue to
                choose as many fields as you like; fields will be added
                together with a space in-between.  If you define more data
                than a WML field can hold it will be truncated (i.e.,
                chopped off).

                    Once you have defined how WML is to import the
                WordPerfect file you may wish to save the set-up in case
                you ever want to import this type of file again.  Just
                press the F7 key and enter a name for the definition.  If
                you press F9 without pressing F7 first, WML will ask if you
                want to save the definition.

                    When you want to re-use an import definition you can
                restore it from disk using the F5 key.  When you press F5
                WML will ask for a directory name (unless you have a reason
                to do otherwise, just press <Enter> to use WML's home
                directory).  After you press <Enter> or click on "Ok" you
                will see a list of available definition files (if any). 
                Highlight the one you want and press <Enter>.

                    To view the definition of each WML field just press the
                up and down arrow keys and watch the contents of the window
                on the left - it will change to reflect the definition of
                each field.

                    To clear the definition for a field press F3 to bring
                up the list of input fields (you will see arrows
                highlighting the chosen fields) and press the <Esc> key. 
                Alternately you may highlight each input field and press
                the <SpaceBar> to toggle the arrow on & off.

                    To begin importing, press the F9 key.

                    6. Grouping imported entries
                       _________________________

                    When importing a data base from another application you
                may have some type of grouping code which you would like
                WML to use in grouping entries.  This can be accomplished
                quite easily.


                                         -27-














                                  What Mailing List?
                                  __________________



                    First, import the file into a WML file, assigning the
                code field from the imported file to a comment line.  Then
                use the Print/Select/Query menu to select entries based on
                the contents of the comment line using the Phrase sub-menu. 
                Finally, use the Actions sub-menu to assign all selected
                records to the group of your choice.

                    For example, let's say you had a list of people who
                were either members, contributors, staff, or volunteers for
                an organization, and assume that each entry had a field (or
                line) which contained a code such as MEM for members, CON
                for contributors, etc.  When this file is imported you
                would define the field containing the code to a comment
                line, thus placing the codes in the comments of each entry.

                    After the file is imported into WML you would access
                the Print/Select/Query menu and use the Phrase sub-menu to
                select records which contained an "MEM" in the comment
                line.  Next, go to the Actions sub-menu and choose the
                Reset Selected to Groups option; WML will present the list
                of defined groups.  Assuming there is a group called
                "Members" you would select that group and press the F7 key. 
                WML would then assign all of these records to that group. 
                Then you could use the All/Clear option to clear the
                selection and return to the Phrase sub-menu to select the
                next group of entries.

                M.  Exporting Data to Other Applications

                File/Export allows you to write data to a file in a
          different format.  Once you select export, you will be shown a
          menu of file types:

                - ASCII, comma-delimited
                - ASCII, fixed field lengths
                - ASCII, Ventura Publisher
                - Mail Merge, Microsoft Word
                - Mail Merge, WordPerfect

                Highlight the type of file you would like to import and
          press <Enter>.  Next you will be asked whether you would like to
          export all of the entries in the file, just the domestic entries
          (U.S. or Canada, depending on your country setting), or just the
          entries which are selected for printing.  Highlight your choice
          and press <Enter> and the export file will be created.




                                         -28-














                                  What Mailing List?
                                  __________________



                    1. ASCII, comma-delimited
                       ______________________

                    This creates an ASCII (text) file which contains
                personal name, company name, and address lines.  Each field
                is enclosed in quotation marks and a comma separates each
                field.  Carriage return & line feed codes (decimal codes 13
                and 10) end each record (i.e., there is one complete entry
                (record) per line).

                    2. ASCII, fixed field length
                       _________________________

                    This creates an ASCII file in which the fields are
                padded to their full length.  For example, if the company
                name is "ABC, Inc." it will have 26 spaces following the
                name since the company name field has room for 35
                characters.  Carriage return & line feed codes (decimal
                codes 13 and 10) end each record.  This is the file format
                required by the U.S. Post Office in order to check your
                files for correct address & 9-digit zip codes.

                    Note: If your country setting is "USA only" then the
                State field will be a length of two, otherwise it will be a
                length of 15.

                    3. Ventura Publisher
                       _________________

                    This is an ASCII text file with a "TXT" extension which
                can be loaded into a Ventura Publisher chapter file.  Each
                line of the data begins with an "at" sign (@), the name of
                the field, a space, an equal sign (=), another space, and
                then the data.  For example:

                    @NAME = John Q. Public
                    @COMPANY = ABC Company
                    @ADDRESS = 123 Main Street
                    @ADDRESS = Suite 102
                    @CSZ = Anytown, CO 81000
                    @COUNTRY = USA

                    Lines are double-spaced in the file since this is how
                VP determines end-of-paragraph in an ASCII file.  Each
                field type is a paragraph tag so you can define the font
                and formatting characteristics for each field.  When you
                load the file (using Load Text/Graphic) into a VP chapter
                and select the paragraph tool, you will see the field names
                in the paragraph tags window.



                                         -29-














                                  What Mailing List?
                                  __________________



                    4. WordPerfect Merge
                       _________________

                    First you will be asked for a file name for the
                exported data.  Enter the full file name you wish to use,
                including drive and path if necessary.  Once you finish
                with this function you will have an ASCII file which
                contains WordPerfect's merge codes.  To prepare the file
                for use, start WordPerfect and import the ASCII file (Ctrl-
                F5, 1, 2).  This is all you need do for WordPerfect 4.2
                through 5.0.

                    If you are using version 5.1 you will have to create a
                "header" line at the top of the file which identifies each
                of the fields by a name.  You do this by pressing Shift-F9,
                "M" (more), then select FIELD NAMES from the scrolling
                menu.  You can use whatever field names you want but you
                must enter eight field names so that each WML field has a
                name associated with it.

                    5. Microsoft Word Merge
                       ____________________

                    Just like with the WordPerfect Merge file, this option
                will make you an ASCII file which is in Word's merge
                format.  I don't use Word, but in testing the mail merge
                operation I found that no special preparation was needed to
                use the file.

                N.  Querying & Selecting Entries to Print

                Choosing this option under the File menu brings forth a
          whole new pull-down menu which lets you select or clear the
          records you wish to print and print labels/envelopes/etc.

                Under the Print sub-menu are options to print and exit back
          to the top menu.  Before printing you must first select the
          records to be printed, so I'll go through the select/query
          options first then the printing options later.

                    1. Selecting entries to be printed
                       _______________________________

                    Notice that the second item on the status line at the
                bottom of your screen shows the number of entries which are
                selected to print.  This number will change as you use the
                options on this sub-menu.

                "All" lets you mark or un-mark all records in the data
                    base.


                                         -30-














                                  What Mailing List?
                                  __________________



                "Group" lets you select or clear records according to the
                    groups to which they belong.
                "Date/New" will mark or un-mark records which have never
                    been printed (i.e., the number of last mail date = 0). 
                    "Date/by Date" will select or clear records based on a
                    specific date you provide.
                "Individual/All" will allow you to scan the entire data
                    base, marking and un-marking records one at a time. If
                    you try to Select an entry which is flagged as Bad or
                    Omit WML will offer to clear the flags for you. 
                    "Individual/Selected" will only show those entries
                    which are currently selected, and "Individual/Deleted"
                    will only show those entries which are flagged for
                    deletion.
                City and State/Province options let you select or clear
                    entries based on exact matches in these fields.
                Zip lets you select or clear entries based on a zip or
                    postal code range.

                    2. Acting upon selected entries
                       ____________________________

                    The "Action" sub-menu lets you perform actions on the
                entries which are selected for printing.

                1.  Reset selected to group(s) will change the group
                    setting for all selected records to the group(s) you
                    choose.
                2.  Add group(s) to selected will add the group(s) you
                    choose to the selected records, without changing the
                    groups to which the entries already belong.
                3.  Mark selected for deletion will set the Delete flag for
                    the selected entries.
                4.  Clear Delete flag of selected will turn off the Delete
                    flag for the selected entries.
                5.  Omit selected from mailings will turn on the Omit flag
                    for the selected entries.  Since Omitted records can't
                    be selected for printing, this also turns off the
                    Select flag, resulting in zero entries being selected
                    for printing.
                6.  Clear all Omit flags will clear the Omit flag for |all|
                    entries in the file.
                7.  Set selected to a date let's you change the Times
                    Mailed and Last Mail Date of the selected entries. This
                    is handy for those times when you print a list but then
                    don't actually mail to the people until a later date.
                8.  Make selected 'Never mailed' clears the Times Mailed
                    and Last Mail Date fields. This is handy if you print a


                                         -31-














                                  What Mailing List?
                                  __________________



                    list and update these fields, then are unable to use
                    the labels and need to print them again.

                    Remember that entries marked for deletion are not
                removed from the file until you use the File/Pack option.

                    3. Query examples
                       ______________

                    WML's Query may seem limited at first glance, but it is
                actually quite comprehensive.  At the time of this writing
                I found myself thinking that WML couldn't do a certain type
                of query and then realizing that it could, so I think some
                examples are in order.

                    Let's say you have two groups defined in a mailing
                list: Team A and Team B.  Of the entries on file, some are
                part of Team A, some Team B, and some are both.

                    Now, let's say you want to send a mailing to all Team A
                members.  First you may want to choose All/Clear to clear
                any existing selection, then you would choose Groups/Select
                and flag the group Team A in the Groups Window.

                    For another mailing you want to include all members of
                Team B who are not members of Team A.  First, clear any
                existing selection.  Second, use Groups/Select to flag all
                members of Team B.  Finally, use Groups/Clear to clear all
                members of Team A from the selection.

                    For another mailing you may want to include all members
                of Team A who have not yet received a mailing.  Use the
                Date/New option to select these.  Or you can use Date/by
                Date to select members who last received a mailing on a
                certain date.

                    Whatever you need to do, chances are WML will do it. 
                If you can't figure out how to get what you want, please
                let me know!

                O.  Printing

                Note:  You must define at least one printer and its fonts
                    on the Preferences/Printer screen before you can select
                    any printing options.  The U.S. Post Offices prefer 10
                    to 14 point Helvetica type (a.k.a. Swiss or Univers) or
                    another sans serif font (which means that it has no
                            __________
                    tops or bases.  Times Roman & Dutch are serif fonts). 
                    The post office also has a hard time with italic type.

                                         -32-














                                  What Mailing List?
                                  __________________



                    Some or all of the printing options on the "Print" sub-
                menu may be "grayed-out" and unavailable for use depending
                on certain conditions.  For example, if you have not
                selected any entries for printing then all of the options
                except for "Group List" and "Exit" will be gray and you
                will not be able to select them.

                Note:  The number of records which are selected for
                    printing appears on the status line at the bottom of
                    the screen.

                Here is an overview of the sequence of events for printing:

                                       Print Menu
                                            |
               Group List  Phone Book   Envelopes      Labels      Zip Dist
                    |           |           |             |               |
                                
              ------------------W h i c h   P r i n t e r ?----------------
                    |           |           |             |               |
                  Print       Print      Select        Select         Print
                                         return         label
                                         address        type
                                            |             |
                                          Print         Print
                                            |             |
                                            +  Update Times Mailed and
                                                   Last Mail Date

                    1.  11-digit Zip Codes
                        __________________

                    The USPS's latest thing is an 11-digit zip code which
                pinpoints the delivery location for an item.  The 11-digit
                zip is made up of a 9-digit zip plus two extra digits and a
                check-digit.6  These two extra digits are normally the
                last two digits of the street address or Box, but there may
                be exceptions, the reasons for which are known to the USPS. 
                My guess is that there are very few, if any, exceptions at
                this point, but the Post Office doesn't want to make a
                guarantee in case things change.7


                              
          ____________________

               6 The 12th digit of the extended zip code is calculated from
          the  other 11  zip code digits  and is  used by  OCR equipment to
          verify the accuracy of what they read.

               7 See USPS Publication 25, "Designing Business Letter Mail."

                                         -33-














                                  What Mailing List?
                                  __________________



                    If the 9-digit zip is known but the extra two digits
                are not known, WML will use the last two digits of the
                address.8  On a bulk mailing, if this turns out to be
                incorrect you will never know because bulk mailings are not
                returned for bad addresses, but the post office tells me
                that it won't have any effect beyond being undeliverable
                (e.g., it won't affect your bulk permit or anything like
                that).

                    The way to get the exact 11-digit zip codes for your
                mailing list is to submit them to the post office or a
                third-party service on disk and get zip code and address
                corrections.  WML will very soon be able to make a disk to
                submit and read correction from disk - coming soon!

                    2.  Other U.S. Postal Service considerations
                        ________________________________________

                    One common thing you should know about addressing
                envelopes: the U.S. post office delivers to the address
                line which is just above the zip code.  If you have two
                address lines (such as, "123 Anywhere Street" and "P.O. Box
                17") the post office will send it to Box 17.  Some areas
                (such as Paonia, Colorado) do not provide USPS to-your-door
                delivery, so you may need two addresses: one for the USPS
                and one for UPS or some other carrier.

                    3.  Group List
                        __________

                    The Group List option lets you print a list of the
                groups you have defined.  If you have two printers defined
                you will be asked to choose the one to use.

                    Group List only appears if you have defined groups, and
                does not update the times mailed or last mail date.

                    4.  Envelopes
                        _________

                    If you defined two printers on the Preferences/Printers
                screen you will first be asked on which printer you want to
                print the envelopes.

                    Next, you will be given a menu of return addresses to
                print on the envelopes.  Select "None" if you do not want

                              
          ____________________

               8  You can  disable  this feature  on the  Preferences/Other
          Settings screen.

                                         -34-














                                  What Mailing List?
                                  __________________



                any return address to be printed or use the arrow keys to
                highlight the one you want and press <Enter> to select it.

                    When printing on a PCL laser printer, any soft fonts
                you defined (on the Preferences/Printers screen) will be
                downloaded before printing.

                    Note: If you are using an impact printer and have set
                the "Pause" field to "yes" then you will be prompted to
                load each envelope and press <Enter> before the data is
                sent to the printer.  All dot matrix printers, with a few
                rare exceptions, have a sensor switch which detects when
                the paper has run out.  Some dot matrix printers,
                especially older models, stop printing when the paper moves
                past the sensor, rather than printing to the bottom of the
                form.  With envelopes this is a problem since the form is
                very short (typically about 4.5-inches long) and you want
                to print the return address about 2-inches from the bottom.

                    If your printer has this problem with single-fed
                envelopes, one trick you can try is to put a business card
                or other piece of paper against the sensor so it will print
                to the bottom of the envelope.  This defeats the paper-out
                sensor, though, so it's up to you to make sure everything
                is okay.

                    After all envelope data has been sent to your printer
                WML will ask if you want to update the Times Mailed and
                Last Mail Date for the records printed. Answer by pressing
                the <Enter> key for "Yes" or the Esc key for "No."
                Answering "Yes" will change the Last Mail Date of the
                selected entries to today's date and the Number of Times
                Mailed field will be incremented by one.

                    A laser printer tip -- if the print density is uneven
                try changing the left or top offsets (on the
                Preferences/Define Envelopes screen) so all of the return
                address is on a constant thickness of paper.  Laser
                printers have trouble printing on uneven surfaces.  You
                might also try using a different brand of envelope.  As far
                as national brands go I have found that Meade recycled-
                fibre "security" envelopes work very well, but the Stuart
                Hall ones do not (too thick); Nobility recycled envelopes
                have a flat sealing edge which is perfect for lasers.

                    During envelope printing you can press Esc to cancel
                printing.


                                         -35-














                                  What Mailing List?
                                  __________________



                    POSTNET (POSTal Numeric Encoding Technique) bar codes
                can automatically be printed on envelopes and labels for
                entries within the U.S.  To print bar codes use the
                Preferences/Laser Labels and Preferences/Continuous Labels
                screens and select the Bar Codes line (you will see a check
                mark to the right of the line).

                    5.  Labels
                        ______

                    If you defined two printers on the Preferences/Printers
                screen you will first be asked on which printer you want to
                print the labels.

                        For laser labels, you will be asked for the
                        specifications of your label sheet -- the number of
                        labels across and vertical distance between labels. 
                        You may also set the starting row & column, in case
                        you have a partially-used sheet of labels.  BE
                        AWARE that some laser printers may not handle
                        partially used label sheets well - check your
                        printer's manual.  It may be possible to ruin an
                        expensive drum if some labels were to come loose.

                        For impact printer labels, you will be given the
                        menu of label types from which to choose the one
                        you are using.

                    Note: During label printing you can press Esc to cancel
                printing.

                    You can change the left offset for impact printers on
                the Preferences/Label Types screen.  Some impact printers,
                such as the NEC P5300, have the paper sensor a few inches
                from the left margin.  If you use a narrow strip of labels,
                such as the common 3.5 x 15/16 labels, the printer will not
                "see" the labels and will, therefore, not print.

                    This is where the left offset comes in handy.  You can
                set a left offset of, say, 1.5 inches, then load your
                labels 1.5-inches from the left margin.

                    WML will print as much of a bar code as will fit on a
                label.  Thus, you may see a 5-, 9-, or 11-digit bar code
                printed, depending on the entry's zip code and the size of
                the label.

                    To prevent wasting expensive laser label sheets, WML
                stops at the end of the first sheet of labels and waits for

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                                  What Mailing List?
                                  __________________



                input from you so that you may check the printed output for
                proper alignment.

                    6.  Phone Book
                        __________

                    You can print the phone book on your dot matrix or
                laser printer.  A 12cpi to 17cpi mono-spaced (fixed) font
                will work best for the phone book, although the entries
                themselves work quite well with proportional fonts.  If you
                use a proportional font for the titles you will find that
                the index at the top right of the page "floats."  Short of
                figuring out how to do width tables, this was the best I
                could come up with.  So just use Courier 12 or something
                like that.  Experiment to find the best method to print the
                phone book on your equipment.

                    The phone book will only include records which have
                been selected for printing, and does not ask to update the
                Times Mailed and Last Mail Date.  Entries without a phone
                number will just show the name & address (no trailing dots
                after the name).

                    7.  Zip/Postal Code Distribution List
                        _________________________________

                    Here is a useful report for people who do bulk
                mailings.  It shows each of the zip codes included in the
                open file's Selected records along with a count of the
                total number of entries in that zip/postal code.  U.S. zip
                codes are classified by the 5-digit zip even if the entry
                has a 9-digit zip.  When you print your bulk mailing, just
                bring this report with you to the Post Office.  It is my
                understanding that they will use the report rather than
                count each envelope bundle by hand.

                    The Zip/Postal Code Distribution does not update the
                times mailed or last mail date since it does not print any
                entries.


          XII.  DATA ENTRY

                This menu lets you enter data into a mailing list or define
          groups and abbreviations.






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                                  What Mailing List?
                                  __________________



                A.  Names

                This is the main data entry screen of WML since it is where
          you enter and change your mailing list information.  You can only
          use this function when you have a mailing list file opened for
          use.  When you choose Names a window will open which has room for
          all of the information for a single entry.  If the open file has
          any entries the window will be filled with the first entry on
          file.  If the file is empty, a blank form will be displayed.

                As you move through a mailing list file, a file position
          indicator on the right side of the screen will change to show you
          the displayed record's position in the file.  When you are
          entering a new record the indicator turns yellow (or bright white
          on a monochrome monitor) and is positioned at the bottom.

                    1.  Special keys and key combinations
                        _________________________________

                    While on the Names screen there are several special
                keys (such as PgDn) and key combinations (such as ^PgDn)
                shown at the bottom of the screen.

                PgDn    Move forward (down) through the file.  If you press
                        PgDn on the last record on file, What Mailing List?
                        will beep.
                PgUp    Move backward (up) through the file.  If you press
                        PgUp on the first record on file, What Mailing
                        List? will beep.
                ^PgDn   "Control-PageDown" -- hold down the key marked Ctrl
                        and press the PgDn key.  This tells WML to begin
                        adding new records.
                ^Home   "Control-Home" -- moves to the first entry on file. 
                        Hold down the Ctrl key then press the Home key.
                ^End    "Control-End" -- moves to the last entry on file. 
                        Hold down the Ctrl key then press the End key.

                    2.  Function keys (F-keys)
                        ______________________

                    On the bottom of the screen you will see several
                function keys defined.  Function keys are labelled "F1"
                through "F10" along the left side of your keyboard, or "F1"
                through "F12" along the top of your keyboard.

                    Some fields on the Names screen have different function
                key definitions than others.  For example, pressing F1
                while on the City field brings up a list of city names for
                the entry's zip/postal code, while on the State/Prov field
                it brings up a list of US States and Canadian Provinces,

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                                  What Mailing List?
                                  __________________



                and on all other fields it opens a help window, giving
                information about the current field.

                    3.  Alt key combinations
                        ____________________

                    On the right-hand side of the window you will notice
                four toggles: Delete, Bad, Omit, and Select.  The first
                letter of each option is highlighted to indicate the Alt-
                key combination to use.

                    Example:  To toggle the delete flag hold down the <Alt>
                key (like you would the <Shift> key) and press the letter
                "D".

                    4.  Using filters
                        _____________

                    A filter works just like its name implies: it allows
                some things to "get through" while others are "blocked." 
                WML has these filters: Selected, Deleted, Valid, and
                Included.  One or more filters may be set at once.  If a
                filter is selected then only records which match the
                criteria at the time the filter is created will be
                displayed; all others will not appear on the screen.

                    When entries within a filtered set are changed, those
                records remain within the filtered set of records and WML
                displays the "Filter" message (at the bottom right of the
                screen) in low intensity to indicate a change has taken
                place.  To illustrate, if you have the filter set to show
                you only those records which are "Selected" for printing,
                then you go to the Names screen and clear the Select flag
                for a record, that record no longer "belongs" in the
                filtered set.  However, WML leaves this entry in the
                filtered set so you can review the changes you have made to
                the records which were originally filtered.  It would be
                more difficult to manipulate the entries in a filtered set
                if they disappeared once you made a change which affected
                their status.  For example, if you are reviewing entries
                Selected for printing and every time you change the Select
                status of an entry it disappears from the list you wouldn't
                be able to see the ones you had decided not to print.

                    If you make changes to a filtered set of entries then
                want WML to show an accurate representation of the filter
                again, just turn the filter setting OFF then ON again.

                    As you use the PgUp and PgDn keys the display will jump
                to the next or previous entry within the filtered set of

                                         -39-














                                  What Mailing List?
                                  __________________



                entries.  The F2 (Find) key will display only those
                selections included in the filter.

                    If you want to reset the filtered list after changing
                many records, just go to the Index menu and turn the filter
                off and back on.

                    5.  Getting help (F1/Help)
                        ______________________

                    When you see the "F1/Help" message at the bottom left
                of your screen if means there is context-sensitive help
                available for the field on which the cursor is sitting. 
                Whether or not the message is displayed you can press the
                "F1" key for help.  If there is no specific help for the
                item you are on you will get the Help Index.

                    In the State/Province field pressing F1 brings up a
                list of U.S. State and Canadian Province names from which
                you may browse and select one.  The abbreviation for the
                selected State or Province will be placed in the record.

                    6.  Locating an entry (F2/Find)
                        ___________________________

                    Use this function key to navigate through your mailing
                list.  F2/Find opens a window showing all of the entries on
                file, one line per entry.  You can browse through the list
                to jump directly to the entry you want.

                    You will notice new function keys at the bottom of the
                screen while the Find function is active.  You can press a
                letter or number to go directly to the index-key entry
                beginning with that letter or number (if you are using the
                Zip index press a "9" to jump to the first entry with a "9"
                zip code; if you are using the Company Name index you could
                press "K" to jump to the first company beginning with
                "K")9.  Use the arrow and PgUp/PgDn/Home/End keys to move
                around the list.  Press <Enter> to use the entry which is
                highlighted.


                              
          ____________________

               9    The  index is  determined by  the setting of  the Index
                    menu.  If the index is set to Address, then the entries
                    will be sorted by whatever is in the first address line
                    -- starting  with blanks,  then numbers,  then letters.
                    The  current index is  displayed on the  status line at
                    the bottom of the screen.

                                         -40-














                                  What Mailing List?
                                  __________________



                    7.  Grouping entries together (F3/Group)
                        ____________________________________

                    F3 opens a window showing all of the groups defined
                with arrows next to ones to which this record belongs.  You
                define groups by using the Data Entry/Groups screen
                (defined below).  Basically, just highlight a group and
                press <Enter>; the arrow will appear and disappear (toggle)
                next to it -- an arrow means that the entry belongs to this
                group.

                    When you press the F3/Group key a window appears
                showing the groups defined.  Inside the window all of the
                group descriptions for this mailing list file are displayed
                (up to 255 groups).  You can move through the list using
                the up/down arrow keys, the PgUp/PgDn keys, or by pressing
                the first letter of the group description you wish to find. 
                When a group is highlighted, press <Enter> to select it or
                clear the selection.  Selected groups have an arrow to the
                left of them.  When a group is Selected for an entry, it
                means that this person or business is a part of that group. 
                For example, if you have a group called "Christmas List"
                you can Select this group for all people you want to be on
                your Christmas list.

                    8.  Adding new records
                        __________________

                    When you first use the Names screen on a new (empty)
                file, WML will automatically place you in Add mode.  Once
                the file has information, however, you are initially placed
                in Edit mode (i.e., existing information is displayed for
                you to view and/or change).

                    To add a new record to the file just press ^PgDn (hold
                down the Ctrl key then press the PgDn key).  This places
                         ____                    ____
                you in Add mode.  You will see a blank data entry form and
                the file position indicator will go to the bottom and turn
                yellow (or bright white on a monochrome monitor).

                    While adding new records What Mailing List? checks for
                duplicate names and addresses.  If you have duplicate
                checking enabled (on the Preferences menu) you will see an
                information window telling you about any duplicates and
                asking permission to continue.  An entry must contain
                something unique in personal and company name.  You can't
                enter two records with the same personal names and company
                name.  The only time I can think that you might need to
                enter a duplicate is if the same person & company has two
                offices.  I may figure out a way around this soon...

                                         -41-














                                  What Mailing List?
                                  __________________



                    When you are finished entering new addresses you can
                change modes in one of three ways:

                1.  Press ESC on a blank form to return to the menu (if you
                    press ESC and have changed any information on the
                    screen you will be given a message and an opportunity
                    to save it -- don't worry)
                2.  Press PgUp to move "up" to the existing records in the
                    file (i.e., switch to "change" mode)
                3.  Press F2 (Find) to locate an existing record

                    To abandon new information (i.e., if you have started
                entering something on the screen and decide you don't want
                to save it), press the Esc key before you finish the
                                               ______
                screen.

                    9.  Changing existing records
                        _________________________

                    While an existing record is displayed you can change
                information, mark it for deletion, exclude it from being
                printed, or mark it as being a bad address.

                    You can use your mouse to go to the field you want to
                change or use the arrow keys to move around.  After you
                have made changes just press F7 (Save), or press Esc
                (Cancel) to abandon any changes you made.

                    10. Using the Delete/Omit/Bad Address/Select flags
                        ______________________________________________

                    On the right side of the Names data entry window you
                will notice four lines which have square brackets [ ] to
                the left of them.  These are called flags (since they flag
                                                    _____
                a condition) or toggles (since they act like toggle
                                _______
                switches, being turned on and off).  If there is a check-
                mark ( ) inside the brackets then this item is active/on,
                otherwise it is not.  For example, if a check-mark is next
                to the "Delete" flag then the record is marked for deletion
                and will be removed from the file the next time it is
                Packed.

                    You can set the toggles either with a mouse or the
                keyboard.
                * To use a mouse just place the mouse cursor anywhere on
                    the item you want to change and press the left button
                    twice (once to move to that spot on the screen, the
                    second time to toggle it).  The check-mark will turn on
                    and off as you click on the option.


                                         -42-














                                  What Mailing List?
                                  __________________



                * To use the keyboard just hold down the Alt key and press
                    the highlighted letter of the flag you wish to toggle
                    (e.g., Press Alt-D to toggle the Delete flag).

                    The Delete toggle indicates whether a record is to be
                removed from the file the next time the File/Pack option is
                used.  The Bad Address toggle indicates that the entry is a
                bad address and should not be printed.  Likewise, Omit from
                Mailings indicates an entry which should not be included in
                print-outs (perhaps a customer who gives you bad checks, so
                you don't want to waste postage on him).  Records marked
                Bad or Omit cannot be Selected for printing.  The Select
                flag indicates whether the entry is selected for printing. 
                Only those entries which are selected for printing will
                print.

                    11. Using Smart Zip
                        _______________

                    Smart Zip is a feature which automatically enters the
                City and/or State/Province for a given zip code or postal
                code.  The State or Province will always be filled in for
                you.  If the exact zip/postal code is on file10 the city
                will also be filled in.  If the city is not on file you
                will be asked to enter it; the next time you type that
                zip/postal code the city and state/province will be filled
                in automatically.

                    Some areas of the U.S. have more than one city served
                by a post office.  For example, my post office (81428)
                serves three towns (Paonia, Bowie, and Somerset).  If a zip
                code has more than one city a window will pop open after
                you enter the zip code in which all the available cities
                are listed.  Use the up and down arrow keys to highlight
                the one you want and press ENTER to select it.

                    12. Macros & Key Words
                        __________________

                    Some mailing list packages use function key (F-key)
                macros to save you typing and let you define "key words"
                for entries.  This is a very handy feature, but it limits
                you to the number of function keys on your keyboard.  What
                                                                      ____
                Mailing List? provides the same functionality but in a
                _____________
                slightly different and more flexible way.

                              
          ____________________

               10 For  U.S. addresses only  the first 5  digits of the  zip
          code are used to identify the City and State.

                                         -43-














                                  What Mailing List?
                                  __________________



                    The use of macros can be simulated using WML's
                Abbreviations (described below).  A simple 1-5 letter
                abbreviation can expand to whatever you need.  For example,
                you can define an abbreviation "POB" which expands to the
                full text, "P.O. Box" or even "Post Office Box."

                Note:   Abbreviations are used on the address and
                        comments fields.

                    "Key words" are usually one or more short fields in
                which you can put short key words (like "PRO" for
                "Prospects", "XMAS" for "Christmas List", etc.).  WML gives
                you two flexible ways of accomplishing this same goal
                without cluttering the screen with extra fields:

                    1. Define group names into which your entries fit (such
                as "Service companies," "Christmas list," etc.).  While
                entering a new name or viewing an existing entry just press
                the F3 key to pop-up the Groups window.  An entry can
                belong to none or as many as 20 groups.  When you want to
                print your Christmas list just use Print/Select/Query
                (under the "File" menu, described above):  Under the
                "Groups" menu choose the "Select" option.  You will see the
                familiar pop-up window showing all group definitions. 
                Select as many groups as you want then press F7.  All
                entries in those group(s) are now selected to print.

                    2. Place key words or phrases in the comment lines. 
                Let's say you had a customer list and in the comment lines
                you liked to keep track of which computer equipment your
                clients' own.  You might put things like XT, AT, 386,
                Laser, Tape, VGA, DTP, etc. in your comments.  When you
                want to mail a notice to all of your desktop publishing
                clients ("DTP" people), just use Print/Select/Query (under
                the "File" menu):  Under the "Phrase" menu choose the
                "Select by phrase in comment" option; enter the key "DTP"
                and press <Enter>.  All entries with "DTP" somewhere in the
                comments are now selected to print.

                B.  Groups

                    1.  What are groups?
                        ________________

                WML's Groups feature lets you organize your entries in ways
          which are sensible to you, rather than using short & cryptic
          codes.  You may define and change up to 255 group descriptions. 
          Grouping entries together makes it easy to select just the people
          you want for mailings.

                                         -44-














                                  What Mailing List?
                                  __________________



                For example, in your business you may want to distinguish
          people by whether they are current customers or prospects, or
          whether they purchased Product A, Product B, or Service C.  For
          example, John Jones and Arthur Smith have service contracts with
          you; Acme Drywall and Frank Smith purchased Product A from you. 
          If you want to send a mailing to all people who have service
          contracts, you might ask WML to Select for Printing those entries
          which belong to group "Service Contact".

                Other examples of common group types are business types
          (automotive, general retail, attorney, etc.), and region
          definitions (northwest, west, southwest, etc.).

                Note:  Groups are an optional part of each record.  An
          entry may belong to no groups at all, or it may belong to a
          maximum of 20 groups.

                    2.  Defining or changing groups
                        ___________________________

                Using the Data Entry/Groups screen is easy:  Use the Up and
          Down Arrows to highlight an existing group definition then press
          the <Enter> key to change the text (e.g., you may have misspelled
          a word and want to correct it or you may find a better way to
          describe a certain group).  Press the Ins (Insert) key to add a
          new group definition to the list.  Press the Del (Delete) key to
          delete (erase) a group definition.

          Note: When you include an entry in a group WML remembers the
                record number of the group (rather than the descriptive
                text).
                *   If you change the description of a group, all entries
                    in all of your mailing lists will still belong to that
                    group.
                *   If you delete a group, any entries which were part of
                    that group will remember the record number and then,
                    when you define a new group which uses that record
                    number, entries will be included in that group.  For
                    example, if you have a "Christmas List" group and you
                    delete it then add a new group called "Black List", all
                    of your "Christmas List" entries will now belong to the
                    "Black List" group.  The reason for this is that it
                    could be a very slow process to have WML search through
                    every mailing list file to remove a group codes from
                    all files -- if you had many large mailing lists it
                    could take minutes or hours to delete a group code.  A
                    way around this problem is to open each file and use
                    the File/re-Index option - this will remove any invalid
                    group references.

                                         -45-














                                  What Mailing List?
                                  __________________



                C.  Abbreviations (Macros)

                This handy feature lets you define abbreviations to be used
          in entering your data.  This is the same concept as a macro. 
          Abbreviations will be used on the address, city, and comment
          lines of entries.

                Use Ins/Del to insert and delete abbreviations, or use the
          Up/Down arrows to highlight and change existing abbreviations.

                An abbreviation entry consists of an abbreviation and the
          full text for the abbreviation.  For example, an abbreviation
          might be "LA" and the full text "Los Angeles."  Any time you put
          "LA" on the city, first address line, or any of the comment lines
          it will be expanded to say "Los Angeles."


          XIII. INDICES & FILTERS: CONTROLLING THE SORTING SEQUENCE AND
                VIEWING OF ENTRIES

                This menu lets you change the order in which the entries in
          your mailing list are displayed and printed.  There are four
          indexing options and four filter options from which to choose:

                1.  Name index - sorts entries by Surname plus First Name
                    plus Company Name.
                2.  Company Name index - sorts entries by Company Name plus
                    Surname plus First Name.
                3.  Address index - sorts entries by the first address line
                    plus Zip/Postal code plus Surname plus First Name plus
                    Company Name.
                4.  Zip/Postal code index - sorts entries by zip/postal
                    code plus Surname plus First Name plus Company Name.

                5.  Selected entries filter.  When activated (a dot appears
                    to the left), only entries which are selected for
                    printing will be displayed.  To state the reverse, any
                    records which are not selected for printing will seem
                    to be gone -- they will not show up on the screen nor
                    on the F2 (Find) window.
                6.  Deleted entries filter.  When activated (a dot appears
                    to the left), only records which are marked for
                    deletion will show up on the Names data entry screen,
                    including the F2 (Find) window.
                7.  Valid Addresses filter.  When activated (a dot appears
                    to the left), only records which have a complete
                    address will show up on the Names data entry screen,
                    including the F2 (Find) window.

                                         -46-














                                  What Mailing List?
                                  __________________



                8.  Included entries filter.  When activated (a dot appears
                    to the left), only records which can be included in
                    mailings (i.e., neither the Bad Address nor Exclude
                    From Mailings flags are set) will show up on the Names
                    data entry screen, including the F2 (Find) window.


                A.  Changing the Index

                The active index has a dot to the left of it.  To select a
          different index press the first letter of the index you would
          like to use or highlight it using the arrow keys then press
          ENTER.  Only one index can be active at a time.

                When you select an index it immediately becomes active;
          there is no need to re-index your files or perform any other
          process.  You can instantly switch between the indices because
          WML maintains all four index files simultaneously.

                B.  Filters

                A filter is a way of limiting what you see, just like a
          camera filter.  This makes it easier to review certain entries,
          especially in very large mailing lists.

                    1.  Setting a filter
                        ________________

                    Let's say you selected all records in Group A for
                printing and then wanted to browse that list, eliminating a
                few here and there to reach a goal of 75 mailings.  Just
                use the Index menu to set the "Selected filter" ON (a dot
                appears to the left when it is active).  You will see a bar
                graph as the file is filtered (on smaller files it may fly
                by so quickly you'll barely know it was there).  Then when
                you go to the Data Entry/Names screen you will see the
                first record on file which is selected for printing (which
                may not necessarily be the first actual record on file).

                    Pressing the PgUp and PgDn keys will move you around in
                the filtered list.  If you press the F2 (Find) key, the
                window will contain only the filtered list.  It may seem as
                if the other records are gone, but a look at the status
                line at bottom of the screen will tell you that the number
                of records in your file has not changed.





                                         -47-














                                  What Mailing List?
                                  __________________



                    2.  Clearing a filter
                        _________________

                    To clear a filter just select it again from the
                Index/Filter menu.  Filters are toggles -- select once to
                turn ON, again to turn OFF, again to turn ON, etc.


          XIV.  PREFERENCES

                The Preferences menu contains options which help you
          customize the operation of WML and set necessary parameters, such
          as the type(s) of printer(s) you have.  Preferences are in two
          groupings on the menu, separated by a horizontal line.  The upper
          options are screens; the bottom two options are toggles (i.e.,
          they are either "on" or "off").  A dot next to any of the bottom
          three toggles indicates that it is "on."

                Please check each Preferences screen before making full use
          of WML, otherwise something might seem wrong with the software
          whereas it is due to the set of conditions under which WML is
          operating.

                A.  Setting Your Return Addresses

                You can set up to two return addresses which you would like
          to print on laser envelopes.  Each address may contain up to five
          lines and can include punctuation - even quotation marks and
          commas.

                When you are finished with this screen you can click on
          "Ok" to save the information and exit, "Cancel" to ignore any
          changes and exit, or use the keyboard keys F7 to save or Esc to
          cancel.

                B.  Setting Envelope Size

                I expect that most folks, like me, tend to use the same
          kind of envelope time and again, and it's probably a #10
          "business" envelope.  So I decided to keep this screen simple and
          just have a single definition for an envelope which can be
          changed from time to time, if necessary.

                There are just three numbers to fill in:  The width of the
          envelope (left to right), the length (top to bottom), and the
          left margin for the return address.  Enter fractions of an inch
          as decimal figures (e.g., 1/2 is .5, 1/8 is .125, etc.).  The
          left margin adjustment can be negative or positive.  A negative


                                         -48-














                                  What Mailing List?
                                  __________________



          number will move the return address to the left, a positive
          number will move it to the right.

                C.  Selecting Continuous Label Types (for impact/dot matrix
                    printers)

                WML is pre-configured for a few common label types, such as
          the ever-popular 1-across 3-inch by 15/16-inch labels which are
          commonly sold in boxes of 5,000.  There are several undefined
          label types and you can change the pre-defined types to whatever
          you need.

                First you will see the menu of label choices.  Highlight
          the one you want to change and press <Enter>.  A window will open
          showing the name of the label and all of the measurements.  Type
          a short name (such as "Mailing", "Shipping", "Disk", etc.) to
          indicate the type of label.  Enter the width of the actual label
          (i.e., how much room there is upon which to print), the vertical
          distance from the top of one label to the top of the next, the
          horizontal distance from the left side of one label to the left
          side of the next, and the number of labels across.

                You can use the Up and Down Arrow keys to move between
          lines, or point and click with a mouse.  When you are finished
          click on "Ok" to save or "Cancel" to abandon any changes, or use
          the keyboard keys F7 to Save or Esc to cancel.

                D.  Other Settings

                    1.  Mailing to various countries (Country setting)
                        ______________________________________________

                    WML has been designed to validate data differently for
                U.S., Canadian, and other (International) addresses.  By
                using the proper country setting you will have the
                following abilities and features:

                  The "U.S.A Only" setting will only allow numerical zip
                  codes in the format #####-######, telephone numbers in
                  the format (###) ###-####, dates in the format
                  MM/DD/YYYY, and state two-letter abbreviations.  If you
                  enter a full State name (properly spelled, of course) WML
                  will find its abbreviation for you.

                  The "Canada Only" setting allows postal codes only in the
                  format A#A #A# (where A is a letter and # is a number),
                  telephone numbers as (###) ###-####, dates in the format
                  DD-MM-YYYY, and province abbreviations.  If you enter a


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                  full province name WML will find its abbreviation for
                  you.

                  The "U.S.A and Canada" and "Canada and U.S.A." settings
                  accept data in either of the formats mentioned above. 
                  Dates are presented in the format "## AAA ####".  For
                  example, "17 Sep 1992".

                  The "International" setting does the least "work" for
                  you: it does not format zip codes or telephone numbers
                  and does not look up state/province abbreviations. 
                  Everything you enter is treated as literal information. 
                  Dates are displayed in yyyy-mm-dd format.

                    2.  Directory display format
                        ________________________

                    Some of the options under the File menu, such as Open
                and Erase, display files on your disk.  You can choose one
                of three ways to display these files:

                1.  The DOS file name followed by the size, date, and
                    description
                2.  The DOS file name only
                3.  The description (long name) followed by the DOS file
                    name, size, and date.

                    WML sorts the files from left to right, so format #1
                and #2 will be in the same order, but #3 will be sorted
                according to the descriptions of each file.

                    3.  Alert tone
                        __________

                    When some type of error or warning message is displayed
                on the screen, you reach the end of a field, press a wrong
                letter in a menu, etc., WML can alert you with one of three
                sounds or you may select "No sound" for silent operation.

                    4.  Automatic 11-digit zip
                        ______________________

                    If this feature is enabled then WML will figure out the
                extended zip code for any address which has a 9-digit zip. 
                According to the USPS this is normally accurate but there
                may be exceptions.  When an envelope is pre-bar-coded it
                seems to me that it goes coast-to-coast a day faster.  If
                you are doing ordinary first class mailings having a bad
                bar code would take away that one day advantage and maybe
                even add a day for them to correct it.  If you are doing a
                bulk mailing, an improper bar code is grounds for trash-

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                canning your mail - you'll never know about it (so you
                can't correct the mistake), but it isn't otherwise a
                problem.

                    Of course, it is best if your mailing list is entirely
                accurate.  This is almost entirely impossible with large
                lists, but you can get closer to that goal using the post
                office and third-party vendors who can correct your lists
                and provide the full 11-digit zip.  Ask your postmaster for
                information about submitting a disk for free updating by
                the post office.

                    The Post Office will verify a given mailing list file
                only once - after that you will have to go to the C.A.S.
                who provide the service for a fee.  If your mailing list
                consists of local addresses, the Post Office's one-time
                free service will probably be all you'll ever need.  If you
                get your list verified then a year later you go after a new
                market and create a new list, this new list is eligible for
                the PO's free one-time service.  I'm really impressed that
                such an excellent service is free of charge and that it is
                beneficial to all parties.

                    5.  Incomplete addresses
                        ____________________

                    The setting of this option determines whether
                incomplete addresses will be printed.  An incomplete
                address is one which is missing the street, city,
                state/province, or zip/postal code.

                    If this field is set to "Print" then all Selected
                entries will print.  If set to "Don't print" then Selected
                entries which have incomplete address information will not
                be printed.

                    6.  Import duplicate rule
                        _____________________

                    This field determines how duplicate entries will be
                handled when importing from another file.  There are four
                settings for this field:  Update, Add, Ignore, and Ask Each
                Time.  Whether an entry is considered a duplicate depends
                on the duplicate checking options which are activated on
                the Index menu (i.e., if Duplicate Name Checking is active
                then WML will check for a duplicate personal name, etc.).

                    Setting this option to Update Duplicates will cause WML
                to search for duplicate entries and, if found, the
                information will be replaced with that from the import

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                file.  If a duplicate entry is not found, the record will
                be added to the WML file.

                    Setting this option to Add Duplicates will cause WML to
                add every record from the import file, not checking for
                duplicates.  The Ignore Duplicates setting causes WML to
                search for a duplicate entry and, if found, that record is
                not imported (i.e., the original is left as is).

                    If you set this option to Ask Each Time a window will
                pop open for every duplicate entry encountered, showing you
                the entry in the WML file and asking whether you wish to
                update, add, or ignore the imported record, or cancel the
                importing process entirely.

                    7.  Import technique
                        ________________

                    This setting determines how much WML will try to assist
                you when importing a file which does not contain the same
                name fields as WML.  For example, you may have a file which
                contains a name field in which the first name and surname
                are grouped together.  For the purpose of indexing it is
                much more convenient for WML to have each component of a
                person's name in a separate field, otherwise the entries
                will be sorted by each person's first name.  Likewise, you
                may have a file which contains a single Name field which
                may contain a company name or a personal name.  It would
                save a tremendous amount of re-entering if WML could
                automatically adapt imported data, and that is precisely
                what this setting is for.

                    When set to "Standard", WML will import fields as you
                define them, without trying to figure anything out.  When
                set to "Smart Name" WML will split a personal name into the
                first name and surname components when necessary.  Setting
                this option to "Smart Name > Company" will cause WML to
                split the personal name components and also to check for
                the possibility of a company name being in the personal
                name field.  It does this by checking for certain key
                characters - such as "Inc.", "Corporation", or an ampersand
                (&) - which are unlikely to be part of anyone's personal
                name.  Finally, the "Smart Name <> Company" setting will
                attempt to move data in either direction: if it seems that
                a personal name is in the company name field it will be
                moved, and vice versa.

                    The more assistance WML attempts to provide, the
                greater the chance that it will guess incorrectly (for

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                example, interpreting a company name like "Organic Computer
                Wizardry" to be a personal name).  Furthermore, if you are
                importing a file which only contains company names you
                would not want WML to attempt to interpret the data any
                differently.

                    Keep in mind that these settings only come into play if
                some fields are missing data.  If you are importing a file
                which contains first name, surname, and company name fields
                then WML will simply copy the data as it is.

                    8.  Capitalize city field
                        _____________________

                    The setting of this field determines how city names
                will be entered from the keyboard on the Data Entry/Names
                screen.  There are three settings:  All upper case,
                Capitalize, and Leave as typed.

                    "All upper case" will accept only upper case letters
                for the city name.  "Capitalize" will capitalize each word
                of the city name, regardless of how you enter it (e.g.,
                "LOS ANGELES" will change to "Los Angeles" and "McLean
                city" will change to "Mclean City").  "Leave as typed" will
                leave the name as you enter it.

                    9.  Adhere to USPS guidelines
                        _________________________

                    This setting determines whether WML will force
                compliance with U.S. Postal Service standards or will allow
                a more traditional printing of address information.  The
                USPS uses computers with optical character recognition
                (OCR) to scan mail in an attempt to mechanically sort it
                (that is, without human intervention).  For best accuracy
                they prefer that the address information be printed in all
                UPPER CASE letters without any punctuation.

                    If you set this field to "Enabled" all U.S. addresses
                will be printed in UPPER CASE with symbols and punctuation
                removed.  This setting does not affect the printing of
                Canadian or International addresses.

                    10. Default 3rd phone description
                        _____________________________

                    Every entry has room for three phone numbers: a main
                number (typically a business/work phone), a FAX number, and
                a third, "other" number.  The description of the third
                phone number may be set differently for each entry.  When
                you add a new entry to a mailing list the description of

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                the third phone number is set to the default description
                found on this Preferences screen.

                E.  Defining Printers

                WML can use two printers, a laser and a dot matrix.  The
          laser can be used to print envelopes and laser labels.  The dot
          matrix can be used to print continuous labels.  Either printer
          can be used to print group lists and phone books.  Until you
          define your printer(s) and font(s) there will be a flashing
          message at the bottom of the screen and you will not be able to
          use the File/Print option.

                The Printer definition window shows the current settings. 
          Use the arrow keys to move around, and press the F3 key to change
          anything.  For example, to set your dot matrix printer move the
          cursor to that line then press F3 and a menu of choices will
          appear.  Highlight your printer (or one compatible with it) and
          press <Enter>.  Then move down to the font definition and press
          F3 again.  Highlight your font selection and press <Enter>.  When
          you are finished, highlight the "Ok" button and press <Enter>. 
          Alternately, you can press F7 to save the screen and exit.

                    1.  PCL (laser & deskjet) printer soft fonts
                        ________________________________________

                    You will need landscape (SFL) fonts for envelopes and
                portrait (SFP) fonts for everything else.  You decide which
                fonts to use once -- on the Preferences/Printers screen --
                and, from then on, WML automatically uses these choices.

                    Consider an example: When you set the font for the
                envelope return address you may choose any of your
                printer's built-in fonts or a soft font.  If you select the
                first item in the font list, "Select a soft font," you will
                first be asked for the drive and/or path containing the
                files.  The last directory you used will be the default.

                    After you enter a correct path you will be shown a list
                of the landscape soft font files (*.SFL) in that directory. 
                Use the arrow keys and PgUp/PgDn keys to move around,
                highlight the one you want, and press <Enter>.  The soft
                font file name will now be shown on the screen.

                    2.  Scalable fonts
                        ______________

                    A scalable font is a single font (e.g., CG Times,
                Helvetica, etc.) which can be printed in practically any
                size.  I have yet to see how a scalable soft font works and
                                                        ____

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                I have no idea how one would work with WML (try it and see)
                (then tell me!).

                    Printers like the H-P LaserJet III and IV have scalable
                fonts built in.  This means you can pick a font, such as
                Univers, and print in practically any size you want.

                    When you select a scalable font WML will prompt you for
                the pitch (cpi) or the point size, depending on whether it
                is a fixed-pitch or proportionally-spaced font.  In general
                numbers between 8 and 14 work best.  My favourite font for
                both my laser and dot matrix is a Helvetica-type (sans
                serif) font at 12cpi or 12 points.

                    3.  Post Office considerations
                        __________________________

                    The USPS uses OCR (optical code recognition) equipment
                to automatically read machine-printed envelopes.  When it
                works properly it can speed your mail through faster and on
                bulk mailings it saves money.  For laser printers, a font
                size of 8 to 18 points must be used; 10 to 12 points is
                recommended.  It is also recommended that you use Sans
                Serif fonts such as Helvetica, Swiss, or Univers (a sans-
                serif soft font is provided with the Registered Edition of
                WML).  On dot matrix printers use a 10cpi or 12cpi font.

                F.  Duplicate Checking

                WML can check for duplicate personal names, company names,
          and/or addresses while you are entering information.  Just select
          any or all of these flags - a dot to the left of the item means
          that it is active.  You can toggle them on and off as desired;
          the settings will be saved just as your Preferences settings are.

                Duplicate checking helps avoid duplicate entries which have
          different personal names or ones which have identical addresses
          but a different name.  Duplicate checking also applies when you
          are importing a file into WML - whichever items are active will
          be tested while importing.

                Because WML keeps all index files active simultaneously,
          performing a duplicate check is very fast.  On most computers you
          will not see any difference in speed regardless of the duplicate
          checking options which are active.  On older 8088 and 8086
          computers or any computer which is running WML from floppy disk
          (rather than a hard disk) duplicate checking can slow down some
          operations (especially importing).


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                * Personal name checks first name & surname
                * Company name checks the company name field
                * Address checks zip/postal code plus address line #1


          XV.   HELP

                The Help menu contains information screens and print-outs. 
          This menu is divided into three sections:

                1. The on-line manual (Index)
                2. Information about how WML is running on your computer
                3. Registration, site license, and update order forms

                Choosing the Index option will bring up the table of
          contents for WML's help system.  You may then use the arrow keys
          to highlight a choice and press ENTER to view the information on
          the screen.  This is the same information which is displayed when
          you press the F1 (Help) key on data entry screens, plus there is
          additional information which is only available from this menu.

                The About option gives you the current version number,
          copyright information, and my address & phone number.

                The Files & Memory option tells you how about your
          computer's free memory (RAM and disk space) and shows statistics
          about the opened mail list file (if any), group file,
          abbreviation file, and zip/postal code file.

                The Settings option shows a summary of all your preferences
          settings.  This gives you a way to view these settings without
          having to access each Preferences screen.

                The lower three options print various order forms.  Order
          Form prints an order form for registering WML.  Site License
          prints a site license form which shows discounted pricing if you
          wish to use more than one copy of WML at a single location. 
          Update/Sampler Form prints a form to use when you want to order
          an update disk to the latest version of WML - you need not be
          registered to order an update disk.  If you have a version of WML
          which is several months old please feel free to order the latest
          version for evaluation.







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          XVI.  PROBLEMS AND ERROR MESSAGES

                WML tries to handle most problems without any attention
          from you, however, there are times when an error happens which
          WML is unable to handle.  There are three types of errors which
          you may experience:

                1.  Condition error - this is a problem due to an operating
                    condition.  Examples of this type of error are if a
                    printer is off-line when you try to print, if duplicate
                    checking is turned "on" and a duplicate entry is found,
                    or if a file is locked by another user on a network. 
                    WML will report the condition in a window and, once you
                    press ENTER or click the "Ok" button WML will continue
                    operating.

                2.  File error - these problems cause an error screen to
                    appear which suggests a possible solution to the
                    problem and, if you can't fix it, my address and phone
                    number is shown so you can contact me.  A common reason
                    for this error is that an index file contains a bad
                    entry (perhaps due to a power outage).  The most common
                    solution to these problems is to re-index your files
                    (File/re-Index).

                3.  Programme error - this is a mistake of mine and will
                    cause the programme to abruptly end with a one-line
                    error message and a message like "Press any key to
                    return to system."  Report these errors to me right
                    away, please.  Just like other large software packages,
                    WML contains hundreds of thousands of instructions and
                    the bigger it gets the more likely it is that a "bug"
                    will creep in there somewhere.  These errors get top
                    priority and are usually fixed and a new version
                    released within a day.

                If anything happens that you don't understand, or if you
          can't get WML to do what you want, I would appreciate knowing
          about this so I can fix the software or update the documentation
          as necessary.

                Most software of any significance has "bugs" which are
          errors of logic in the programme.  PC-DOS, MS-DOS, and Windows
          all have "bugs" which can cause problems.  As WML goes through
          its evolution, bugs are removed; as new features are added new
          bugs sometimes find their way into the software.  I place great
          emphasis on keeping data safe and know of no person who has ever
          lost data due to a problem in WML.  However, problems with DOS or

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          computer equipment may cause data to be lost in rare
          circumstances.

                If any of your data seems to be missing exit to PC-DOS (or
          MS-DOS) and type "CHKDSK d: /F" (without the quotation marks and
          replacing "d:" with the drive on which you store your WML files,
          such as "C:").  If you are using MS-DOS version 6 or later, use
          the command "SCANDISK d:" (without the quotation marks and
          replacing "d:" with the drive on which you store your WML files)
          since it performs a more thorough test.  These commands will
          check your disk for any problems pertaining to the files on them. 
          The SCANDISK utility can also perform a surface scan which tests
          the entire disk to be sure all areas of it are usable.

                If CHKDSK or SCANDISK find any errors they will be reported
          to you and you will be asked for input on correcting the errors. 
          CHKDSK only knows how to clear any errors and turn "orphan" data
          into new files.  By "orphan" data I mean data which is on your
          hard disk but for which DOS has lost the information about the
          file to which it belongs.  Normally this data is not usable or
          requires tremendous effort to make it usable again.  I suggest
          you do not create files from this data unless you have lost a
          tremendous amount of data which would be very difficult to re-
          enter or the data is irreplaceable.  Beyond this point you will
          require the help of someone who knows how to recover damaged
          files.  Contact me if you cannot find a local consultant to
          perform this service for you.

                SCANDISK is able to identify bad sections of your disk and
          attempt to move data to safe areas.  If the area is badly damaged
          the attempt to move data may not be entirely successful.  If
          SCANDISK tells you it has found problems on your disk I suggest
          you let it fix them.  If your data is irreplaceable or would take
          a tremendous amount of effort to re-enter, then I recommend that
          you get the help of a consultant.  At the very least make a
          complete back-up copy of your data files (or the entire hard
          disk) so that you can attempt to restore information in case
          files are so badly damaged that information becomes lost.

                In most cases you will find that no data is missing and all
          you need to do is re-index your files for the "missing" entries
          to re-appear.  To re-build the index files just select the Re-
          index option on the File menu.






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          XVII. FILES WHICH MAKE UP THE PACKAGE

                What Mailing List? is made up of the following files:
                __________________

               WML.EXE        The executable file
               WML.HLP        The help file
               WML.TXT      * The ASCII text file of this document
               WML.WP       * The WordPerfect file of this document (so you
                              can format it for your printer)
               WML.CO         Smart Import file containing key phrases
                              which indicate an entry is a company name
                              rather than a personal name
               WML.MSG        English message file (other languages soon)
               POSTAL.DAT     U.S. and Canadian zip/postal code ranges file
               PRINTER.DAT    Printer definition file
               DDLABEL.WID  * Import definition for Dr. Data Label files
               READ.ME      * A text file of late-breaking news. Read this
                              first.
               ORDER.FRM      Order form for all of my software
               VENDOR.DOC   * Information file for BBS Sysops & Shareware
                              distributors/disk vendors
               SYSOP.DOC    * Special deals for BBS sysops & co-sysops

               These are the files which are provided with the unregistered
          package.  Files marked with an asterisk (*) are not required to
          run WML so they may be erased if disk space is a premium (such as
          if you are using WML on a floppy disk system).

               When you run WML for the first time it will create the
          following files in the same directory as the EXE programme file:

               CONFIG.WDT     Your preferences and certain historical
                              information (such as last back-up date)
               ABBREVS.WDT    Abbreviations you define
               ABBREVS.IX     Index for abbreviations
               GROUPS.WDT     Groups you define
               GROUPS.IX      Index for groups
               MESSAGES.WDT   Envelope & label message file
               MESSAGES.IX    Messages index

               The Registered Edition contains extra files which are for
          use by the registered owner only.  So if you share WML with
          friends and BBSs, please ERASE these Registered Edition files
          from the copies you share:

               *.SFP        Portrait PCL soft fonts
               *.SFL        Landscape PCL soft fonts
               CONFIG.WDT   Registration key & configuration info

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                                        INDEX


          4DOS  . . . . . . . . . . . . . . . . . . . . . . . . . .  11, 13
          Abbreviations . . . . . . . . . . . . . . . . . . . . . . . .  46
          Adding new entries  . . . . . . . . . . . . . . . . . . . . .  38
          ASCII Files
              Importing data from . . . . . . . . . . . . . . . . . . .  23
          Bar codes
              Printing  . . . . . . . . . . . . . . . . . . . . . . . .  36
          Bulletin Boards
              Obtaining updates & upgrades from . . . . . . . . . . . . . 3
          Changing a File's Name & Description  . . . . . . . . . . . .  19
          Changing existing records . . . . . . . . . . . . . . . . . .  42
          City
              Capitalization preferences  . . . . . . . . . . . . . . .  53
          Coding entries
              See Groups  . . . . . . . . . . . . . . . . . . . . . . .  44
          Country setting . . . . . . . . . . . . . . . . . . . . . . .  49
              International . . . . . . . . . . . . . . . . . . . . . .  50
              U.S.A. and Canada . . . . . . . . . . . . . . . . . . . .  50
              U.S.A. only . . . . . . . . . . . . . . . . . . . . . . .  49
          Creating a New File . . . . . . . . . . . . . . . . . . . . .  18
          Credit card
              Registering using . . . . . . . . . . . . . . . . . . . . . 5
          DBase/DBF files
              Importing . . . . . . . . . . . . . . . . . . . . . . . .  25
          Deleting a File . . . . . . . . . . . . . . . . . . . . . . .  19
          Deleting records
              Removing records which are marked for deletion  . . . . .  22
          Directory
              Choosing a Directory for WML  . . . . . . . . . . . . . .  15
          Dr. Data Label Files
              Importing . . . . . . . . . . . . . . . . . . . . . . . .  26
          DR-DOS  . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
          Duplicate checking  . . . . . . . . . . . . . . . . . . . . .  55
          Envelopes
              Defining  . . . . . . . . . . . . . . . . . . . . . . . .  48
              Printing  . . . . . . . . . . . . . . . . . . . . . . . .  34
          Erasing a file  . . . . . . . . . . . . . . . . . . . . . . .  19
          Exporting . . . . . . . . . . . . . . . . . . . . . . . . . .  28
              ASCII, comma-delimited  . . . . . . . . . . . . . . . . .  29
              ASCII, fixed field length . . . . . . . . . . . . . . . .  29
              MS Word . . . . . . . . . . . . . . . . . . . . . . . . .  30
              Ventura Publisher . . . . . . . . . . . . . . . . . . . .  29
              WordPerfect . . . . . . . . . . . . . . . . . . . . . . .  30
          File name
              Changing  . . . . . . . . . . . . . . . . . . . . . . . .  19

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          Filters . . . . . . . . . . . . . . . . . . . . . . .  39, 46, 47
              Clearing  . . . . . . . . . . . . . . . . . . . . . . . .  48
              Setting . . . . . . . . . . . . . . . . . . . . . . . . .  47
          Groups  . . . . . . . . . . . . . . . . . . . . . . . . .  41, 44
              Defining  . . . . . . . . . . . . . . . . . . . . . . . .  44
              Printing a group list . . . . . . . . . . . . . . . . . .  34
          Help
              Accessing help for a function . . . . . . . . . . . . . .  40
          Importing
              ASCII (text) files  . . . . . . . . . . . . . . . . . . .  23
              Data from other software  . . . . . . . . . . . . . . . .  22
              dBase (DBF) files . . . . . . . . . . . . . . . . . . . .  25
              Defining field assignments  . . . . . . . . . . .  23, 25, 27
              Dr. Data Label files  . . . . . . . . . . . . . . . . . .  26
              Duplicate checking  . . . . . . . . . . . . . . . . .  51, 55
              Grouping imported entries . . . . . . . . . . . . . . . .  27
              Loading (restoring) an import definition  . . . .  24, 25, 27
              Preferences . . . . . . . . . . . . . . . . . . . . . . .  51
              Saving an import definition . . . . . . . . . . .  24, 25, 27
              Standard or Smart Technique . . . . . . . . . . . . . . .  52
              WML files . . . . . . . . . . . . . . . . . . . . . . . .  24
              WordPerfect mail merge files  . . . . . . . . . . . . . .  26
          Index
              Changing  . . . . . . . . . . . . . . . . . . . . . . . .  47
              Options . . . . . . . . . . . . . . . . . . . . . . . . .  46
          International mailings  . . . . . . . . . . . . . . . . . . .  49
          Key words . . . . . . . . . . . . . . . . . . . . . . . . . .  43
          Labels
              Defining continuous (dot matrix) label types  . . . . . .  49
          Macros  . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
          Menus
              Using . . . . . . . . . . . . . . . . . . . . . . . . . .  16
          Monochrome (/M) switch  . . . . . . . . . . . . . . . . .  11, 16
          MS-DOS  . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
          Networks
              Using WML with  . . . . . . . . . . . . . . . . . . . . .  12
          Opening an Existing File  . . . . . . . . . . . . . . . . . .  18
          OS/2  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
          Packing a file
              Defined . . . . . . . . . . . . . . . . . . . . . . . . .  22
          PC-DOS  . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
          Phone book
              Printing  . . . . . . . . . . . . . . . . . . . . . . . .  37
          Preferences . . . . . . . . . . . . . . . . . . . . . . . . .  48
          Printers
              Defining  . . . . . . . . . . . . . . . . . . . . . .  12, 54
              Laser printer soft fonts  . . . . . . . . . . . . . . . .  54
          Printing  . . . . . . . . . . . . . . . . . . . . . . . . . .  32

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                                  What Mailing List?
                                  __________________



              Envelopes . . . . . . . . . . . . . . . . . . . . . . . .  34
              Selecting entries to be printed . . . . . . . . . . . . .  30
              U.S.P.S. considerations . . . . . . . . . . . . . . . . .  34
          Query . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
              Examples  . . . . . . . . . . . . . . . . . . . . . . . .  32
          Return addresses  . . . . . . . . . . . . . . . . . . . . . .  48
          Saving/Closing a File . . . . . . . . . . . . . . . . . . . .  19
          Scalable fonts  . . . . . . . . . . . . . . . . . . . . . . .  54
          Smart Zip . . . . . . . . . . . . . . . . . . . . . . . . . .  43
          Soft fonts  . . . . . . . . . . . . . . . . . . . . . . . . .  54
          Sorting sequence  . . . . . . . . . . . . . . . . . . . . . .  46
          Update Subscription . . . . . . . . . . . . . . . . . . . .  7, 8
          Updating to a newer release . . . . . . . . . . . . . . . . .  14
          Windows
              Using WML with  . . . . . . . . . . . . . . . . . . . . .  12
          WordPerfect 5.1
              Mail merge file field names . . . . . . . . . . . . . . .  27
          WordPerfect files
              Importing data from . . . . . . . . . . . . . . . . . . .  26
          Zip codes
              11-digit zip codes (U.S.A.) . . . . . . . . . . . . .  33, 50




























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